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| − | {{Header_TOC}}This is the table of contents of ProDon help documentation. | + | {{Header_TOC}} | 
|  |  |  |  | 
| − | To find a help document, consult the list or search by using the search tool available in the left-hand menu.<br><br>
 | + | <br><br> | 
|  |  |  |  | 
|  | == General  == |  | == General  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon:Lexicon|Lexicon]]    | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Lexicon|Lexicon]]
 |  | 
| − | | Summary list of the main terms of the software.
 |  | 
| − | |-
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| − | | width="400" | [[Common functions:Web Update|Web Update]] 
 |  | 
| − | | Procedure to update your application.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[Common functions:Performing Data Backup|Performing Data Backup]] 
 |  | 
| − | | Procedure to perform a data backup.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[Common functions:Restoring Data|Restoring Data]] 
 |  | 
| − | | Procedure to perform a data restore.
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Update-Help_-_from_ProDon_4_to_ProDon_5|Help for the update of Prodon 4 to ProDon 5]]
 |  | 
| − | |Procedure to complete the migration assistant.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
| − | <br> 
 | + | [[Common functions:Web Update|Web Update]]  | 
|  | + |   | 
|  | + | [[Common functions:Performing Data Backup|Performing Data Backup]]  | 
|  | + |   | 
|  | + | [[Common functions:Restoring Data|Restoring Data]]  | 
|  | + |   | 
|  | + | [[ProDon:Preferences|Preferences]]  | 
|  | + |   | 
|  | + | [[ProDon:Default Values|Default Values]]  | 
|  | + |   | 
|  | + | [[Common functions:Dynamic Drop-down Lists|Dynamic Drop-down Lists]]  | 
|  | + |   | 
|  | + | [[ProDon:Region Management|Region Management]] | 
|  | + |   | 
|  | + | [[Common functions:View Management|View Management]] | 
|  | + |   | 
|  | + | [[ProDon:Task and History Management - Customer Relationship Management (CRM)|Task and History Management]] | 
|  | + |   | 
|  | + | == Protection of personal information (Law 25) == | 
|  | + | [[ProDon:Anonymization|Anonymization]] | 
|  | + |   | 
|  | + | == User management == | 
|  | + | [[ProDon:User Management|Creating a new user]] | 
|  | + |   | 
|  | + | [[Common_functions:Visibility_in_views,_filters,_tasks,_etc.|Visibility in views, filters, tasks, etc.]] | 
|  | + |   | 
|  | + | [[ProDon:Copy_user_preferences_to_another_user|Copy user preferences to another user]] | 
|  | + |   | 
|  | + | [[ProDon:Change_user_password|Change a user password]] | 
|  |  |  |  | 
|  | == General Configuration  == |  | == General Configuration  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + |    | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Preferences|Preferences]] 
 |  | 
| − | | Explanations on the user and the system preferences of '''''ProDon'''''.
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Default Values|Default Values]] 
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| − | | Explanations on the configuration of default values, in order to speed up the high volume entry of clients, commitments and transactions.
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| − | |-
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| − | | width="400" | [[Common functions:Dynamic Drop-down Lists|Dynamic Drop-down Lists]] 
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| − | | Procedure to use dynamic drop-down lists.
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| − | |-
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| − | | width="400" | [[ProDon:Period Management|Period Management]] 
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| − | | Procedure to create, manage and use periods.
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| − | |-
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| − | | width="400" | [[ProDon:Region Management|Region Management]] 
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| − | | Procedure to create, manage and use regions. 
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| − | |-
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| − | | width="400" | [[ProDon:Summary Management|Summary Management]] 
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| − | | Procedure to create summaries that are used in master documents and custom reports.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
| − | <br> 
 | + | [[ProDon:Period Management|Period Management]]   | 
|  | + |   | 
|  | + | [[ProDon:Summary Management|Summary Management]] | 
|  |  |  |  | 
|  | == Transaction structure configuration  == |  | == Transaction structure configuration  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon:Campaign Management|Campaign Management]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Campaign Management|Campaign Management]]
 | + | [[ProDon:Origin Code Management|Origin Code Management]]   | 
| − | | Explanations on how to create and manage campaigns.
 | + |   | 
| − | |-
 | + | [[ProDon:Accounting System Links Management|Accounting System Links Management]]   | 
| − | | width="400" | [[ProDon:Origin Code Management|Origin Code Management]]
 | + |   | 
| − | | Procedure to create origin codes.
 | + | [[ProDon:Donation Occasion Management|Donation Occasion Management]]   | 
| − | |-
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| − | | width="400" | [[ProDon:Chart of Account Management|Chart of Account Management]]
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| − | | Procedure to create General Ledger accounts.
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| − | |-
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| − | | width="400" | [[ProDon:Donation Occasion Management|Donation Occasion Management]]
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| − | | Explanations for creating and managing donation occasions. Revenues and expenditures. 
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:In Memoriam Gifts|''In Memoriam'' Gifts]] 
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| − | | Procedure for the configuration, the entry and the follow-up of ''In Memoriam'' gifts. 
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Participant Management|Participant Management]] 
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| − | | Procedure to configure and use the notion of participant. 
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| − | |-
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| − | | width="400" | [[ProDon:Item Management|Item Management]] 
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| − | | Coming soon
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| − | |-
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| − | | width="400" | [[ProDon:Payment Method Management|Payment Method Management]] 
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| − | | Procedure to create payment methods. 
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
| − | <br>   | + | [[ProDon:In Memoriam Gifts|''In Memoriam'' Donations]]  | 
|  | + |   | 
|  | + | [[ProDon:Participant Management|Participant Management]]  | 
|  | + |   | 
|  | + | [[ProDon:Payment Method Management|Payment Method Management]]  | 
|  | + |   | 
|  | + |   | 
|  | + | <br> | 
|  |  |  |  | 
|  | == Receipts configuration  == |  | == Receipts configuration  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon:General Configuration of the Receipt|General Configuration of the Receipt]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:General Configuration of the Receipt|General Configuration of the Receipt]]
 | + | [[ProDon:Configuration of a Standard Type Receipt|Configuration of a Standard Type Receipt]]   | 
| − | | Explanations on the settings relating to receipts. 
 | + |   | 
| − | |-
 | + | [[ProDon:Configuration of a Word Type Receipt|Configuration of a '''''Word''''' Type Receipt]]   | 
| − | | width="400" | [[ProDon:Configuration of a Standard Type Receipt|Configuration of a Standard Type Receipt]]
 | + |   | 
| − | | Procedure to configure a standard type receipt. 
 | + | [[ProDon:Configuration of a Thank-you Letter Integrated to a Receipt|Configuration of a Thank-you Letter Integrated]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Configuration of a Word Type Receipt|Configuration of a '''''Word''''' Type Receipt]]
 | + | [[ProDon:'To be calculated' Status to 'To be issued'|'To be calculated' Status to 'To be issued']]   | 
| − | | Procedure to configure a '''''Word''''' type receipt. 
 | + |   | 
| − | |-
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| − | | width="400" | [[ProDon:Configuration of a Thank-you Letter Integrated to a Receipt|Configuration of a Thank-you Letter Integrated]]
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| − | | Procedure to configure a thank-you letter integrated to a receipt. 
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:'To be calculated' Status to 'To be issued'|'To be calculated' Status to 'To be issued']]
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| − | | Procedure to modify the status of a receipt from "To be calculated" to "To be issued". 
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br>   |  | <br>   | 
| Line 105: | Line 81: | 
|  | == Customization of the database  == |  | == Customization of the database  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon:Categories vs Customized Fields vs Characteristics|Categories vs Customized Fields vs Characteristics]]   | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Categories vs Customized Fields vs Characteristics|Categories vs Customized Fields vs Characteristics]]
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| − | | Comparison and use of the 3 customization methods.
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| − | |-
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| − | | width="400" | Categories 
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| − | | Procedure to create and use categorie.
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| − | |-
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| − | | width="400" | [[ProDon:Characteristic Management|Characteristic Management]] 
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| − | | Procedure to create, manage and use characteristics.
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| − | |-
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| − | | width="400" | [[ProDon:Customized Field Configuration|Customized Field Configuration]] 
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| − | | Procedure to create and use customized fileds.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
| − | <br>   | + | [[ProDon:Categorie_Management|Categorie_Management]]   | 
|  | + |   | 
|  | + | [[ProDon:Characteristic Management|Characteristic Management]]  | 
|  | + |   | 
|  | + | [[ProDon:Customized Field Configuration|Customized Field Configuration]]  | 
|  | + |   | 
|  | + |   | 
|  | + | <br> | 
|  |  |  |  | 
|  | == Transaction processing and Deposit loop  == |  | == Transaction processing and Deposit loop  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon:Transaction_Processing|Transaction Processing]] | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Transaction_Processing|Transaction Processing]]
 | + | [[ProDon:Transaction Logging|Transaction Logging]]   | 
| − | | Simplified transaction processing
 | + |   | 
| − | |-
 | + | [[ProDon:Expenditure Transaction Logging|Expenditure Transaction Logging]]   | 
| − | | width="400" | Transactions management 
 | + |   | 
| − | | Comming soon
 | + | [[ProDon:Negative Transaction Entry|Negative Transaction Entry]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Transaction Logging|Transaction Logging]]
 | + | [[ProDon:Entry of Volunteer Hours|Entry of Volunteer Hours]]   | 
| − | | Procedure that explains how to enter different types of transactions.
 | + |   | 
| − | |-
 | + | [[ProDon:Validation and Transfer of a Transaction Batch|Validation and Transfer of a Transaction Batch]]   | 
| − | | width="400" | [[ProDon:Different Clients of a Transaction|Different Clients of a Transaction]] 
 | + |   | 
| − | | Coming soon
 | + | [[ProDon:Processing Receipts to be Issued|Processing Receipts to be Issued]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Expenditure Transaction Logging|Expenditure Transaction Logging]]
 | + | [[ProDon:Processing Documents to be Issued|Processing Documents to be Issued]]   | 
| − | | Procedure explaining the entry of expenditure transactions. 
 | + |   | 
| − | |-
 | + | [[ProDon:Cancelling a Transaction|Cancelling a Transaction]]   | 
| − | | width="400" | [[ProDon:Negative Transaction Entry|Negative Transaction Entry]]
 | + |   | 
| − | | Procedure to credit a transaction.
 | + | [[ProDon:Cancelling, Reissuing and Reprinting Receipts|Cancelling, Reissuing and Reprinting Receipts]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Entry of Volunteer Hours|Entry of Volunteer Hours]]
 | + | [[ProDon:List of Issued and/or Cancelled Receipts|List of Issued and/or Cancelled Receipts]]   | 
| − | | Procedure to enter the number of hours worked (e.g. volunteer work). 
 | + |   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Validation and Transfer of a Transaction Batch|Validation and Transfer of a Transaction Batch]]
 |  | 
| − | | Procedure that explains how to validate and transfer a transaction batch.
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Processing Receipts to be Issued|Processing Receipts to be Issued]]
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| − | | Procedure for the issuance of receipts following transactions entry. 
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Processing Documents to be Issued|Processing Documents to be Issued]]
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| − | | Procedure for the issuance of documents following the entry of transactions.
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| − | |-
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| − | | width="400" | [[ProDon:Cancelling a Transaction|Cancelling a Transaction]]
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| − | | Procedure to cancel a transaction and to understand the impact on the reports.
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| − | |-
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| − | | width="400" | [[ProDon:Cancelling, Reissuing and Reprinting Receipts|Cancelling, Reissuing and Reprinting Receipts]]
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| − | | Procedure to cancel, reissue or reprint receipts.
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| − | |-
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| − | | width="400" | [[ProDon:List of Issued and/or Cancelled Receipts|List of Issued and/or Cancelled Receipts]]
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| − | | Procedure to view the list of issued and/or cancelled receipts.
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| − | |-
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| − | | width="400" | [[ProDon:Bank_Rejections|Process Bank Rejections]] 
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| − | | Procedure to help with the processing of bank rejects.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br> |  | <br> | 
| Line 173: | Line 122: | 
|  | == Clients  == |  | == Clients  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon Procedure to add a client|Procedure to add a client]] | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon Procedure to add a client|Procedure to add a client]]
 | + | [[ProDon:Client Management|Client Management]]   | 
| − | | Procedure to add a client
 | + |   | 
| − | |-
 | + | [[ProDon:Client File|Client file]] | 
| − | | width="400" | [[ProDon:Client Management|Client Management]]
 | + |   | 
| − | | Explanations on the elements present in the client management and in the client file.
 | + | [[ProDon:Manipulation_of_client_file_tabs|Manipulation of client file tabs]] | 
| − | |-
 | + |   | 
| − | | width="400" |Client file
 | + | [[ProDon:Relations|Relations]] | 
| − | | Coming soon
 | + |   | 
| − | |-
 | + | [[ProDon:Relation_Types|Relations Types]] | 
| − | | width="400" | [[ProDon:Manipulation_of_client_file_tabs|Manipulation of client file tabs]]
 | + |   | 
| − | | Document describing the client file tabs.
 | + | [[ProDon:Searching and Eliminating Duplicates|Searching and Eliminating Duplicates]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Relations|Relations]]
 | + | [[ProDon:Merging and Deleting a Client|Merging and Deleting a Client]]   | 
| − | | Procedure explaining the relation concept and the relation management.  | + |   | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Searching and Eliminating Duplicates|Searching and Eliminating Duplicates]]
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| − | | Procedure to search and eliminate duplicates.
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Merging and Deleting a Client|Merging and Deleting a Client]]
 |  | 
| − | | Procedure to eliminate a known duplicate.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br> |  | <br> | 
|  | + |  | 
|  | + | == Couple management  == | 
|  | + |  | 
|  | + |  | 
|  | + | [[ProDon:Issuance of couple receipt|Issuance of couple receipt]] | 
|  | + |  | 
|  |  |  |  | 
|  | == Multi-management / Information extraction  == |  | == Multi-management / Information extraction  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + |   | 
| − | |-
 | + |   | 
| − | | width="400" | [[Common functions:View Management|View Management]] 
 | + | [[ProDon:Client and Individual vs Other Fields|Client and Individual vs Other Fields]]   | 
| − | | Procedure to configure views in the different managements.
 | + |   | 
| − | |-
 | + | [[Common functions:Search Bar|Search Bar]]   | 
| − | | width="400" | [[ProDon:Client and Individual vs Other Fields|Client and Individual vs Other Fields]]
 | + |   | 
| − | | Explanations on the use of these fields.
 | + | [[Common functions:Filter Data (Queries)|Filter Data (Queries)]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[Common functions:Search Bar|Search Bar]]
 | + | [[Common functions:Exporting and Merging Data|Exporting and Merging Data]]   | 
| − | | Explanations on the search bar.
 | + |   | 
| − | |-
 | + | [[ProDon:Customized Lists|Customized Lists]]   | 
| − | | width="400" | [[Common functions:Filter Data (Queries)|Filter Data (Queries)]]
 | + |   | 
| − | | Explanations on the "Filter Data" tool.
 | + | [[ProDon:Custom Reports|Custom Reports]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[Common functions:Exporting and Merging Data|Exporting and Merging Data]]
 | + | [[ProDon:Analysis Summary|Analysis Summary]]   | 
| − | | Procedure to export a grid from '''''ProDon''''' to a '''''Word''''', '''''Excel''''' or '''''Text''''' document.
 | + |   | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Customized Lists|Customized Lists]]
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| − | | Explanations on how to create and use customized lists.
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Custom Reports|Custom Reports]]
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| − | | Procedure to configure and use custom reports.
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Analysis Summary|Analysis Summary]]
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| − | | Explanations concerning the use of summaries in "Analysis and history". 
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Task and History Management - Customer Relationship Management (CRM)|Task and History Management]] 
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| − | | Procedure to manage tasks and history, as well as reminders.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br>   |  | <br>   | 
| Line 235: | Line 170: | 
|  | == Mass mailing and master documents  == |  | == Mass mailing and master documents  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon:Master Document Management|Master Document Management]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Master Document Management|Master Document Management]]
 | + | [[ProDon:Duplicating a Master Document|Duplicating a Master Document]]   | 
| − | | Procedure to create master documents integrated to '''''ProDon'''''.
 | + |   | 
| − | |-
 | + | [[ProDon:Integrating a Word Document in the Database|Integrating a '''''Word''''' Document in the Database]]   | 
| − | | width="400" | [[ProDon:Duplicating a Master Document|Duplicating a Master Document]]
 |  | 
| − | | Procedure to create a new master document based on a '''''ProDon''''' master document.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Integrating a Word Document in the Database|Integrating a '''''Word''''' Document in the Database]]
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| − | | Procedure to integrate an existing '''''Word''''' document as master document in the database.
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| − | |-
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| − | | width="400" | [[ProDon:Mass Mailing|Mass Mailing]] 
 |  | 
| − | | Procedure for the use of the mass mailing functions.
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Mailing History|Mailing History]] 
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| − | | Procedure for the configuration, the creation and the use of mailings.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Labels or Envelopes Word 2002-2003|Labels or Envelopes '''''Word''''' 2002-2003]] 
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| − | | Procedure to create labels or envelopes master documents if your '''''Word''''' version is from 2002 or 2003.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Labels or Envelopes Word 2007|Labels or Envelopes '''''Word''''' 2007]] 
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| − | | Procedure to create labels or envelopes master documents if your '''''Word''''' version is from 2007.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Labels or Envelopes Word 2010|Labels or Envelopes '''''Word''''' 2010]] 
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| − | | Procedure to create labels or envelopes master documents if your '''''Word''''' version is from 2010.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
| − | <br> 
 | + | [[ProDon:Mass Mailing|Mass Mailing]]  | 
|  | + |   | 
|  | + | [[ProDon:Mailing History|Mailing History]]  | 
|  | + |   | 
|  | + | [[ProDon:Labels or Envelopes Word 2002-2003|Labels or Envelopes '''''Word''''' 2002-2003]]  | 
|  | + |   | 
|  | + | [[ProDon:Labels or Envelopes Word 2007|Labels or Envelopes '''''Word''''' 2007]]  | 
|  |  |  |  | 
| − | == Available modules  ==
 | + | [[ProDon:Labels or Envelopes Word 2010|Labels or Envelopes '''''Word''''' 2010]]  | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 |  | 
| − | |-
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| − | | width="400" | [[ProDon:Accounting Integration Module|Accounting Integration Module]] 
 |  | 
| − | | Configuration and use of importation modules to import data from '''''CSV''''' files.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Beneficiaries Module|Beneficiaries Module]] 
 |  | 
| − | | Procedure for the configuration and the entry of beneficiary type transaction.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Electronic Transaction Module - PaySafe|Electronic Transaction Module]] 
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| − | | Procedure to enter and process electronic transactions.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Invoicing Module|Invoicing Module]] 
 |  | 
| − | | Coming soon
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Multi-organization Module|Multi-organization Module]] 
 |  | 
| − | | Coming soon
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br> |  | <br> | 
|  |  |  |  | 
| − | == Multiuser module == | + | == Available modules  == | 
|  | + |   | 
|  | + | [[ProDon:Accounting Integration Module|Accounting Integration Module]]  | 
|  | + |   | 
|  | + | [[ProDon:Beneficiaries Module|Beneficiaries Module]]  | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:User Management|Creating a new user]] 
 |  | 
| − | | Coming soon
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:User Management|Creating a new user group]] 
 |  | 
| − | | Coming soon
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[Common_functions:Visibility_in_views,_filters,_tasks,_etc.|Visibility in views, filters, tasks, etc.]]
 |  | 
| − | | Procedure explaining the visibility and accessibility options.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Copy_user_preferences_to_another_user|Copy user preferences to another user]]
 |  | 
| − | | Procedure explaining how to copy user preferences to another user.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Change_user_password|Change a user password]]
 |  | 
| − | | Procedure to change the password of the user account, of the SUPERVISOR/Admin account and what to do when the SUPERVISOR's password is lost.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br> |  | <br> | 
| Line 310: | Line 200: | 
|  | == Imports module  == |  | == Imports module  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon:Importation Modules|Client import and update module]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Importation Modules|Client import and update module]]
 | + | [[ProDon:Importation Modules|Transaction import]]   | 
| − | | Configuration and use of importation modules to import clients from '''''CSV''''' files.
 | + |   | 
| − | |-
 | + | [[ProDon:Importation Modules|Commitment import]]   | 
| − | | width="400" | Address import 
 | + |   | 
| − | | Coming soon
 |  | 
| − | |-
 |  | 
| − | | width="400" | Means of communication import 
 |  | 
| − | | Coming soon
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Importation Modules|Transaction import]]
 |  | 
| − | | Configuration and use of importation modules to import transactions from '''''CSV''''' files.
 |  | 
| − | |-
 |  | 
| − | | width="400" | Receipts import 
 |  | 
| − | | Coming soon
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Importation Modules|Commitment import]]
 |  | 
| − | | Configuration and use of importation modules to import commitments from '''''CSV''''' files.
 |  | 
| − | |-
 |  | 
| − | | width="400" | Tasks import 
 |  | 
| − | | Coming soon
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
| − | <br>   | + | <br> | 
|  |  |  |  | 
|  | == Commitments module  == |  | == Commitments module  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon:Prospecting_Module|Prospecting]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Prospecting_Module|Prospecting]]
 | + | [[ProDon:Commitment_Management_(Objective_vs_Automatic)|Commitment Management (Objective vs Automatic)]]   | 
| − | | Procedure to enter the information of your prospects
 | + |   | 
| − | |-
 | + | [[ProDon:Entering_a_commitment_by_objective|Entering a commitment by objective]] | 
| − | | width="400" | [[ProDon:Commitment_Management_(Objective_vs_Automatic)|Commitment Management (Objective vs Automatic)]]
 | + |   | 
| − | | Procedure to manage commitments and explanation of each type of commitments. 
 | + | [[ProDon:Entering_an_automatic_commitment|Entering an automatic commitment]] | 
| − | |-
 | + |   | 
| − | | width="400" | Procedure to generate commitment transactions  
 | + | [[ProDon:Generate_Automatic_Commitment_Transactions|Automatic Commitment Transactions]] | 
| − | | Coming soon
 | + |   | 
| − | |-
 | + | [[ProDon:Mass Mailing, follow-ups and reminders for commitments by objective|Mass Mailing, follow-ups and reminders for commitments by objective]] | 
| − | | width="400" | [[ProDon:Entering_a_commitment_by_objective|Entering a commitment by objective]]
 | + |   | 
| − | | Procedure to guide you with entering commitment by objective.
 | + | [[ProDon:Mass_Mailing,_follow-ups_and_reminders_for_automatic_commitments|Mass Mailing, follow-ups and reminders for automatic commitments]] | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Entering_an_automatic_commitment|Entering an automatic commitment]]
 | + | [[ProDon:Generate_Commitment_Reports|Generate Commitment Reports]]   | 
| − | | Procedure to guide you with entering automatic commitments.
 | + |   | 
| − | |-
 | + | [[ProDon:Link_one_or_more_transactions_to_a_commitment|Link one or more transactions to a commitment]]   | 
| − | | width="400" | [[ProDon:Generate_Automatic_Commitment_Transactions|Automatic Commitment Transactions]]
 | + |   | 
| − | | Procedure to guide you with automatic type Commitment transactions 
 | + | [[ProDon:Edit_Commitment_Payment_Information|Edit Commitment Payment Information]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Mass Mailing, follow-ups and reminders for commitments by objective|Mass Mailing, follow-ups and reminders for commitments by objective]]
 |  | 
| − | | Procedure to produce Mass Mailing documents from commitment by objective with the goal of doing follow-ups and reminders. 
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Mass_Mailing,_follow-ups_and_reminders_for_automatic_commitments|Mass Mailing, follow-ups and reminders for automatic commitments]]
 |  | 
| − | | Procedure to produce Mass Mailing documents from commitment by objective with the goal of doing follow-ups and reminders. 
 |  | 
| − | |-
 |  | 
| − | | width="400" | Commitment by objective 
 |  | 
| − | | Coming soon
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Generate_Commitment_Reports|Generate Commitment Reports]]
 |  | 
| − | | Procedure for generating reports with commitments.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Link_one_or_more_transactions_to_a_commitment|Link one or more transactions to a commitment]]
 |  | 
| − | | Procedure for linking transactions to commitment. 
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Edit_Commitment_Payment_Information|Edit Commitment Payment Information]]
 |  | 
| − | | Procedure to help you edit the commitment payment information.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br> |  | <br> | 
|  | + |  | 
|  | + | == Electronic Transaction Module == | 
|  | + |  | 
|  | + | [[ProDon:Electronic Transaction Module - PaySafe|Electronic Transaction Module]]  | 
|  | + |  | 
|  | + | [[ProDon:Bank_Rejections|Process Bank Rejections]] | 
|  |  |  |  | 
|  | == Online donation module  == |  | == Online donation module  == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | === *** New Features – For Plan Subscribers ONLY *** === | 
| − | |- | + | [https://scribehow.com/embed/Ticketing__bkdK2M7IRJC8xtkJ4rf2gw?as=scrollable Ticketing] | 
| − | | width="400" | [[ProDon:Home Page and Website Configuration|Home Page and Website Configuration]] | + |   | 
| − | | Explanations on how to configure the IMakeAnOnlineDonation home page and website.
 | + | [[ProDon:Detailed_Procedure_-_Ticketing |Detailed Procedure - Ticketing]] | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Creating a Web Form|Creating a Web Form]]
 | + | [[ProDon:Frequently_Asked_Questions_(FAQ)_-_Ticketing |Frequently Asked Questions (FAQ) - Ticketing]] | 
| − | | Explanations on how to create a Web form. 
 | + |   | 
| − | |-
 | + | === Classic Prodon === | 
| − | | width="400" | [[ProDon:Web Form Customization Configuration|Web Form Customization Configuration]]
 | + | [[ProDon:Home Page and Website Configuration|Home Page and Website Configuration]]   | 
| − | | Explanations on how to configure the customizations of a Web form.
 | + |   | 
| − | |-
 | + | [[ProDon:Creating a Web Form|Creating a Web Form]]   | 
| − | | width="400" | [[ProDon:Label Configuration|Label Configuration]]
 | + |   | 
| − | | Explanations on how to configure the labels of a Web form.
 | + | [[ProDon:Web Form Customization Configuration|Web Form Customization Configuration]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Importing Donations|Importing Donations]]
 | + | [[ProDon:Label Configuration|Label Configuration]]   | 
| − | | Explanations on how to import donations online.
 | + |   | 
| − | |-
 | + | [[ProDon:Importing Donations|Importing Donations]]   | 
| − | | width="400" | [[ProDon:Viewing Donations|Viewing Donations]]
 | + |   | 
| − | | Explanations on how to view imported online donations.
 | + | [[ProDon:Viewing Donations|Viewing Donations]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:URL Address of the Form|URL Address of the Form]]
 | + | [[ProDon:URL Address of the Form|URL Address of the Form]]   | 
| − | | Explanations on how to find the hyperlink of a Web form.
 | + |   | 
| − | |-
 | + | [[ProDon:Web Form Parameters (Online Donation Module)|Web Form Parameters (Online Donation Module)]]   | 
| − | | width="400" | [[ProDon:Web Form Parameters (Online Donation Module)|Web Form Parameters (Online Donation Module)]]
 | + |   | 
| − | | Explanations on the possible fields and values of the Web forms.
 | + | [[ProDon:Integration with Online Donation Forms|Integration with Online Donation Forms]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Integration with Online Donation Forms|Integration with Online Donation Forms]]
 | + | [[ProDon:Back office|Back office]]   | 
| − | | Explanations on the integration with Online Donation Forms.
 | + |   | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Back office|Back office]]
 |  | 
| − | | Explanation to help the user to understand the back office. 
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br> |  | <br> | 
| Line 418: | Line 275: | 
|  | == E-mail blast module   == |  | == E-mail blast module   == | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [[ProDon:Preparing the Master Document|Preparing the Master Document]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Preparing the Master Document|Preparing the Master Document]]
 | + | [[ProDon:Preparing the Distribution List|Preparing the Distribution List]]   | 
| − | | Procedure to add and modify an E-mail Blast master document.
 | + |   | 
| − | |-
 | + | [[ProDon:Sending the E-mail Blast|Sending the E-mail Blast]]   | 
| − | | width="400" | [[ProDon:Preparing the Distribution List|Preparing the Distribution List]]
 | + |   | 
| − | | Procedure to prepare a distribution list.
 | + | [[ProDon:Viewing Mailing Statistics|Viewing Mailing Statistics]]   | 
| − | |-
 | + |   | 
| − | | width="400" | [[ProDon:Sending the E-mail Blast|Sending the E-mail Blast]]
 | + |   | 
| − | | Procedure to configure the mailing of an E-mail Blast.
 | + | <br> | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Viewing Mailing Statistics|Viewing Mailing Statistics]]
 |  | 
| − | | Procedure to view the mailing statistics of an E-mail Blast.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
| − | <br> 
 | + | == eReceipt Module == | 
|  | + | [[ProDon:Client_file's_eReceipt_options|eReceipt options]]  | 
|  |  |  |  | 
| − | == Technical documents  ==
 | + | [[ProDon:Thank-you_email_configuration|Thank-you email configuration]] | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:FAQ - PCI Standards|FAQ - PCI Standards]] 
 |  | 
| − | | Frequently asked questions concerning the PCI Standards.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[Common functions:Removing the Data Source from a Master Document|Removing the Data Source from a Master Document]] 
 |  | 
| − | | Coming soon
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[Common functions:Automated Data Saving through a Planned Task|Automated Data Saving through a Planned Task]] 
 |  | 
| − | | Coming soon
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[Common functions:VPN and Performance|VPN and Performance]] 
 |  | 
| − | | Coming soon
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br> |  | <br> | 
|  | + |  | 
|  | == Update descriptions  == |  | == Update descriptions  == | 
|  |  |  |  | 
| − | {| class="wikitable" width="100%" cellspacing="1" cellpadding="1" border="1"
 | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,002000&l=1&w=5,002099 Prodon 5.0.20] | 
| − | |-
 |  | 
| − | | width="400" | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,000400&l=1&w=5,000499 ProDon 5.0.4] 
 |  | 
| − | |List of changes and corrections.
 |  | 
| − | |-
 |  | 
| − | | width="400" |[http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,000300&l=1&w=5,000399 ProDon 5.0.3]
 |  | 
| − | |List of changes and corrections.
 |  | 
| − | |-
 |  | 
| − | | width="400" |[http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,000200&l=1&w=5,000299 ProDon 5.0.2]
 |  | 
| − | |List of changes and corrections.
 |  | 
| − | |-
 |  | 
| − | | width="400" |[http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,000100&l=1&w=5,000199 ProDon 5.0.1]
 |  | 
| − | |List of changes and corrections.
 |  | 
| − | |-
 |  | 
| − | |[http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,000000&l=1&w=5,000099 ProDon 5.0.0]
 |  | 
| − | |List of changes and corrections.
 |  | 
| − | |-
 |  | 
| − | |[http://public.logilys.net/updater/versionProLys.asp?a=30&v=4,070300&l=1&w=4,070399 ProDon 4.7.3]
 |  | 
| − | |List of changes and corrections.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
| − | <br>
 | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001900&l=1&w=5,001999 Prodon 5.0.19] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001800&l=1&w=5,001899 Prodon 5.0.18] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001700&l=1&w=5,001799 Prodon 5.0.17] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001600&l=1&w=5,001699 Prodon 5.0.16] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001500&l=1&w=5,001599 Prodon 5.0.15] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001400&l=1&w=5,001499 Prodon 5.0.14] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001300&l=1&w=5,001399 Prodon 5.0.13] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001200&l=1&w=5,001299 Prodon 5.0.12] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001100&l=1&w=5,001199 Prodon 5.0.11] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,001000&l=1&w=5,001099 Prodon 5.0.10] | 
|  | + |   | 
|  | + | [http://public.logilys.net/updater/versionProLys.asp?a=30&v=5,000900&l=1&w=5,000999 Prodon 5.0.9] | 
|  | + |   | 
|  | + | == Technical documents == | 
|  | + |   | 
|  | + | [http://doc.logilys.com/ventes/hardware_software_requirements.pdf Hardware and software requirements] | 
|  | + |   | 
|  | + | [https://wikien.logilys.com/index.php/ProDon:Sending_domain_authentifications Sending domain authentifications] | 
|  | + |   | 
|  | + | [[ProDon:FAQ - PCI Standards|FAQ - PCI Standards]]  | 
|  | + |   | 
|  | + | [[Common functions:Office 365 for our LogiCloud hosting service|Office 365 for our LogiCloud hosting service]] | 
|  | + |   | 
|  | + |   | 
|  | + | == Training plans == | 
|  | + | [http://logilys.com/documents/prodon/introduction_to_prodon.pdf Introduction to ProDon] | 
|  | + |   | 
|  | + | [[Common functions:Training Plan - E-mail Blast Module|E-mail Blast Module]]  | 
|  | + |   | 
|  | + | [[ProDon:Training Plan - Online Donation Module|Online Donation Module]]  | 
|  | + |   | 
|  | + |   | 
|  | + | == Policies == | 
|  | + |   | 
|  | + | [https://www.imakeanonlinedonation.org/logizone/conditions.html Terms of use] | 
|  |  |  |  | 
| − | == Training plans   ==
 | + | [https://www.imakeanonlinedonation.org/logizone/privacy.html IMakeAnOnlineDonation Confidentiality policy] | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 | + | [https://www.jedonneenligne.org/logizone/community.html Community regulations] | 
| − | |-
 |  | 
| − | | width="400" | [[Common functions:Training Plan - E-mail Blast Module|E-mail Blast Module]] 
 |  | 
| − | | Training plan E-mail Blast module.
 |  | 
| − | |-
 |  | 
| − | | width="400" | [[ProDon:Training Plan - Online Donation Module|Online Donation Module]] 
 |  | 
| − | | Training plan Online donation module.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
| − | <br> 
 | + | [http://doc.logilys.com/politiques/confidentiality.pdf Logilys Confidentiality policy] | 
|  |  |  |  | 
| − | == Training Documents(PDF)  ==
 | + | [https://doc.logilys.com/politiques/SLA_Logilys.pdf Software Licence Agreement] | 
|  |  |  |  | 
| − | {| width="100%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 |  | 
| − | |[http://logilys.com/documents/prodon/introduction_to_prodon.pdf Introduction to ProDon]
 |  | 
| − | |Training plan on the basis of ProDon. 
 |  | 
| − | |-
 |  | 
| − | | width="400" |[http://logilys.com/documents/occasion_structure_template.pdf Occasions - Templates]
 |  | 
| − | |Coming soon. Occasion structure (example and template).
 |  | 
| − | |-
 |  | 
| − | |Report Occasion results - Annual campaign
 |  | 
| − | |Coming soon.  Example of a report of a donation occasion results. 
 |  | 
| − | |-
 |  | 
| − | |Report Occasion results - Fundraising cocktail party
 |  | 
| − | |Coming soon.  Example of a report of a donation occasion results. 
 |  | 
| − | |-
 |  | 
| − | |Deposit report - Batch transactions
 |  | 
| − | |Coming soon.  Example of a deposit report.
 |  | 
| − | |-
 |  | 
| − | |Deposit report - Deposit slip
 |  | 
| − | |Coming soon.  Example of a deposit report.
 |  | 
| − | |-
 |  | 
| − | |Deposit report - Deposit summary
 |  | 
| − | |Coming soon.  Example of a deposit report.
 |  | 
| − | |-
 |  | 
| − | |In Memoriam Gift report - Donor list
 |  | 
| − | |Coming soon.  Example of an In Memoriam Gifts report.
 |  | 
| − | |-
 |  | 
| − | |Receipt - Canada
 |  | 
| − | |Coming soon.  Example of a fiscal receipt.
 |  | 
| − | |-
 |  | 
| − | |Receipt - France
 |  | 
| − | |Coming soon.  Example of a fiscal receipt.
 |  | 
| − | |}
 |  | 
|  |  |  |  | 
|  | <br>   |  | <br>   | 
|  | {{Footer_ProDon}}<br> |  | {{Footer_ProDon}}<br> |