ProDon:Table of Contents test
 
Voici la table des matières des documents d'aide de ProDon.
Pour trouver un document d'aide, consulter la liste ou effectuer une recherche a l'aide de l'outil de recherche disponible dans le menu de gauche.
 
Contents
[hide]- 1 General
- 2 General Configuration
- 3 Transaction structure configuration
- 4 Receipts configuration
- 5 Customization of the data base
- 6 Traitement des transactions et boucle de dépôt
- 7 Clients
- 8 Multi-gestions / Extraction d'information
- 9 Publipostage et documents maîtres
- 10 Modules complémentaires
- 11 Module multiutilisateur
- 12 Modules d'importations
- 13 Module d'engagements
- 14 Module de dons en ligne
- 15 Module PubliCourriel
- 16 Documents techniques
- 17 Plans de formation
General
| Lexicon | Summary list of the main terms of the software. | 
| Web Update | Procedure to update your application. | 
| Performing Data Backup | Procedure to perform a data backup. | 
| Restoring Data | Procedure to perform a data restore. | 
General Configuration
| Preferences | Explanations on the user and the system preferences of ProDon. | 
| Default Values | Explanations on the configuration of default values, in order to speed up the high volume entry of clients, commitments and transactions. | 
| Dynamic Drop-down Lists | Procedure to use dynamic drop-down lists. | 
| Period Management | Procedure to create, manage and use periods. | 
| Region Management | Procedure to create, manage and use regions. | 
| Summary Management | Procedure to create summaries that are used in master documents and custom reports. | 
Transaction structure configuration
| Campaign Management | Explanations on how to create and manage campaigns. | 
| Origin Code Management | Procedure to create origin codes. | 
| Chart of Account Management | Procedure to create General Ledger accounts. | 
| Donation Occasion Management | Explanations for creating and managing donation occasions. Revenues and expenditures. | 
| In Memoriam Gifts | Procedure for the configuration, the entry and the follow-up of In Memoriam gifts. | 
| Participant Management | Procedure to configure and use the notion of participant. | 
| Item Management | Coming soon | 
| Payment Method Management | Procedure to create payment methods. | 
Receipts configuration
| General Configuration of the Receipt | Explanations on the settings relating to receipts. | 
| Configuration of a Standard Type Receipt | Procedure to configure a standard type receipt. | 
| Configuration of a Word Type Receipt | Procedure to configure a Word type receipt. | 
| Configuration of a Thank-you Letter Integrated | Procedure to configure a thank-you letter integrated to a receipt. | 
| 'To be calculated' Status to 'To be issued' | Procedure to modify the status of a receipt from "To be calculated" to "To be issued". | 
Customization of the data base
| Categories vs Customized Fields vs Characteristics | Comparison and use of the 3 customization methods. | 
| Categories | Procedure to create and use categorie. | 
| Characteristic Management | Procedure to create, manage and use characteristics. | 
| Customized Field Configuration | Procedure to create and use customized fileds. | 
Traitement des transactions et boucle de dépôt
| Transaction treatment procedure | Comming soon | 
| Transactions management | Comming soon | 
| Transaction Logging | Procedure that explains how to enter different types of transactions. | 
| Different Clients of a Transaction | Coming soon | 
| Expenditure Transaction Logging | Procedure explaining the entry of expenditure transactions. | 
| Negative Transaction Entry | Procedure to credit a transaction. | 
| Entry of Volunteer Hours | Procedure to enter the number of hours worked (e.g. volunteer work). | 
| Validation and Transfer of a Transaction Batch | Procedure that explains how to validate and transfer a transaction batch. | 
| Processing Receipts to be Issued | Procedure for the issuance of receipts following transactions entry. | 
| Processing Documents to be Issued | Procedure for the issuance of documents following the entry of transactions. | 
| Cancelling a Transaction | Procedure to cancel a transaction and to understand the impact on the reports. | 
| Cancelling, Reissuing and Reprinting Receipts | Procedure to cancel, reissue or reprint receipts. | 
| List of Issued and/or Cancelled Receipts | Procedure to view the list of issued and/or cancelled receipts. | 
Clients
| Procédure d'ajout d'un client | Coming soon | 
| Client Management | Explanations on the elements present in the client management and in the client file. | 
| Fiche client | Coming soon | 
| Manipulation des onglets de la fiche client | Coming soon | 
| Contacts and Links | Coming soon | 
| Searching and Eliminating Duplicates | Procedure to search and eliminate duplicates. | 
| Merging and Deleting a Client | Procedure to eliminate a known duplicate. | 
Multi-gestions / Extraction d'information
| View Management | Procedure to configure views in the different managements. | 
| Client and Individual vs Other Fields | Explanations on the use of these fields. | 
| Search Bar | Explanations on the search bar. | 
| Filter Data (Queries) | Explanations on the "Filter Data" tool. | 
| Exporting and Merging Data | Procedure to export a grid from ProDon to a Word, Excel or Text document. | 
| Customized Lists | Explanations on how to create and use customized lists. | 
| Custom Reports | Procedure to configure and use custom reports. | 
| Analysis Summary | Explanations concerning the use of summaries in "Analysis and history". | 
| Task and History Management | Procedure to manage tasks and history, as well as reminders. | 
Publipostage et documents maîtres
 
Modules complémentaires
| Intégration comptable |  | 
| Bénéficiaire |  | 
| Transactions électroniques |  | 
| Facturation |  | 
| Multiorganisme |  | 
 
Module multiutilisateur
| Création d'un nouvel utilisateur |  | 
| Création d'un groupe d'utilisateurs |  | 
| Visibilité dans les vues, filtres, tâches, etc. | Vues, filtres, rapports personnalisés, tâches, modèles de texte, alertes, caractéristiques et listes de vérifications | 
| Copier les vues et les préférences d'un utilisateur à un autre |  | 
| Changer le mot de passe d'un utilisateur |  | 
 
Modules d'importations
| Importation de clients/relations |  | 
| Importation d'adresses |  | 
| Importation de moyens de communication |  | 
| Importation de transactions |  | 
| Importation de reçus |  | 
| Importation d'engagements |  | 
| Importation de tâches |  | 
 
Module d'engagements
| Prospections |  | 
| Engagements |  | 
| Procédure de génération des transactions d'engagements |  | 
| Engagement automatique |  | 
| Engagement par objectif |  | 
 
Module de dons en ligne
 
Module PubliCourriel
| Préparation du document maître |  | 
| Préparation de la liste de distribution |  | 
| Envoi du PubliCourriel |  | 
| Consultation des statistiques d'envoi |  | 
 
Documents techniques
| FAQ - Norme PCI |  | 
| Retirer la source de données d'un document maître |  | 
| Sauvegarde de données automatisée par une tâche planifiée |  | 
| VPN et performance |  | 
 
Plans de formation
 
