Difference between revisions of "ProDon:Training Plan - Online Donation Module"

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==== Méthodologie ====
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==== Methodology ====
  
La durée de la formation sur le module Dons en ligne est de 4 heures. Elle s'effectue habituellement par Internet, en 2 séances de 2 heures.  
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The duration of the training on the Online Donation Module is 4 hours long. It is usually done online for 2 sessions of 2 hours each.  
  
Durant la première séance, le formateur explique comment configurer la page d'accueil du site Web JeDonneEnLigne et crée un formulaire Web avec la personne qui suit la formation en expliquant les options de base.  
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During the first session, the trainer explains how to configure the home page of the IMakeAnOnlineDonation website with the person in training, explaining the basic options.  
  
Durant la deuxième séance, le formateur montre les fonctions plus avancées du module afin que le formulaire soit personnalisé au maximum. Il montre également comment remplir un formulaire Web et effectue un test de paiement afin de s'assurer que le module a été installé correctement. Si le temps le permet, le formateur assiste la personne qui suit la formation pour créer un deuxième formulaire Web, au besoin.  
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During the second session, the trainer teaches the use of the most advanced functions of the module so the form becomes fully customized. He or she also teaches how to fill out a Web form and performs a payment test in order to insure that the module has been installed correctly. If time allows, the trainer assists the person in training with the creation of a second Web form, if necessary.  
  
 
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==== Objectifs ====
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==== Objectives ====
  
*Ëtre en mesure de configurer la page d'accueil du site Web JeDonneEnLigne.<br>  
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*Being able to configure the home page of the IMakeAnOnlineDonation website.<br>  
*Ëtre en mesure de créer un formulaire Web et connaître les différentes possibilités.<br>  
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*Being able to create a Web form and to know the different possibilities.<br>  
*Savoir comment importer les transactions dans ProDon et traiter les transactions refusées.
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*Knowing how to import transactions into '''''ProDon''''' and process declined transactions.
  
 
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==== Déroulement de la première séance ====
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==== Course of the First Session ====
  
===== 1. Configuration de ProDon  =====
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===== 1. Configuring '''''ProDon''''' =====
  
*Attribution des accès aux utilisateurs du module Dons en ligne<br>  
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*Assignment of access codes to the users of the Online Donation Module<br>  
*Ajout du bouton dans la barre de raccourcis
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*Addition of a button in the shortcut bar
*Vérification de la configuration de l'occasion de dons<br>
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*Verification of the donation occasion configuration<br>
  
 
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===== 2. Configuration de la page d'accueil JeDonneEnLigne =====
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===== 2. Configuring the IMakeAnOnlineDonation Home Page =====
  
*Mise en page (couleurs et polices)<br>  
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*Formatting (colours and fonts)<br>  
*Libellés et notes<br>  
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*Labels and notes<br>  
*Ajout du logo ou d'une bannière<br>  
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*Addition of a logo or a banner<br>  
*Configuration de l'importation
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*Configuration of the importation
  
 
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===== 3. Configuration du formulaire Web<br>  =====
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===== 3. Configuring the Web Form<br>  =====
  
*Différence entre un formulaire client et transaction  
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*Difference between a client and a transaction form
*Configuration des différentes options et listes de choix<br>  
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*Configuration of different options and option lists<br>  
*Activation de la section transaction et/ou engagement (nécessite le module prospection et engagements)<br>  
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*Activation of the transaction and/or commitment section (requires the Prospecting and Commitments Module)<br>  
*Ajout des modes de paiements<br>  
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*Addition of payment methods<br>  
*Ajout de notes<br>  
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*Addition of notes<br>  
*Configuration du courriel de confirmation<br>
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*Configuration of the confirmation e-mail<br>
  
 
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===== 4. Envoi et visualisation sur le site Web JeDonneEnLigne<br>  =====
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===== 4. Sending and Viewing on the IMakeAnOnlineDonation Website<br>  =====
  
*Statut des formulaires «&nbsp;En développement&nbsp;», «&nbsp;En test&nbsp;» ou «&nbsp;Archivé&nbsp;»<br>  
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*Status of the "In development", "In test" and "Archived" forms <br>  
*Envoi de la configuration du site et des formulaires sur le site Web «&nbsp;Test&nbsp;»
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*Sending the configuration of the website and the forms to the "Test" website
  
 
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===== 5. Période de questions =====
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===== 5. Question and Answer Period =====
  
 
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==== Déroulement de la deuxième séance ====
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==== Course of the Second Session ====
  
===== 1. Personnalisation du formulaire Web<br> =====
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===== 1. Customization of the Web Form =====
  
*Explication des différentes sections<br>  
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*Explanation of the different sections<br>  
*Ajout de personnalisations
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*Addition of the customizations<br>
*Types de personnalisations
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*Types of customizations<br>
*Association d'importation
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*Association of importations<br>
*Validation et activation  
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*Validation and activation<br>
*Groupes de personnalisations
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*Groups of customizations<br>
*Constantes d'importation
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*Importation constants
  
 
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===== 2. Ordre des formulaires Web<br> =====
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===== 2. Order of the Web Forms =====
  
*Choix de l'ordre des formulaires Web sur la page d'accueil<br>  
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*Choice of the order of the Web forms on the home page<br>  
*Groupes de formulaires<br>
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*Groups of forms<br>
  
 
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===== 3. Options du site Web<br> =====
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===== 3. Options of the Website =====
  
*Envoi de la configuration du site et des formulaires sur le site Web «&nbsp;Test&nbsp;» ou «&nbsp;Production&nbsp;»<br>  
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*Sending the configuration of the website and forms to the "Test" or "Production" website<br>  
*Mise à jour et maintenance du site Web JeDonneEnLigne
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*Update and maintenance of the IMakeAnOnlineDonation website
*Consultation de la liste de dons en ligne<br>
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*Consultation of the list of online donations<br>
  
 
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===== 4. Saisie d'un formulaire et importation des dons<br> =====
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===== 4. Form Entry and Importation of the Donations =====
  
*Processus de saisie d'un formulaire Web complet
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*Entry process of a complete Web form
*Analyse des dons à importer
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*Analysis of the donations to import
*Validation des importations  
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*Validation of the importations  
*Erreurs communes
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*Most common mistakes
*Importation des dons
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*Importation of the donations
*Gestion des rejets
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*Management of the rejects&nbsp;
  
 
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===== 5. Période de questions =====
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===== 5. Question and Answer Period =====
  
 
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==== Voici les liens vers la documentation d'aide en ligne sur le module Dons en ligne<br> ====
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==== Here are some links to the online documentation on the Online Donation Module ====
  
*[[ProDon:Home_Page_and_Website_Configuration|Home Page and Website Configuration]]<br>  
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*[[ProDon:Home Page and Website Configuration|Home Page and Website Configuration]]<br>  
*[[ProDon:Creating_a_Web_Form|CCreating a Web Form]]<br>  
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*[[ProDon:Creating a Web Form|Creating a Web Form]]<br>  
*[[ProDon:Web_Form_Customization_Configuration|Web Form Customization Configuration]]<br>  
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*[[ProDon:Web Form Customization Configuration|Web Form Customization Configuration]]<br>  
*[[ProDon:Label_Configuration|Label Configuration]]<br>  
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*[[ProDon:Label Configuration|Label Configuration]]<br>  
*[[ProDon:Importing_Donations|Importing Donations]]<br>  
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*[[ProDon:Importing Donations|Importing Donations]]<br>  
*[[ProDon:Viewing_Donations|Viewing Donations]]<br>  
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*[[ProDon:Viewing Donations|Viewing Donations]]<br>  
*[[ProDon:URL_Address_of_the_Form|URL Address of the Form]]<br>
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*[[ProDon:URL Address of the Form|URL Address of the Form]]<br>
  
 
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{{Footer_ProDon}}<br>
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{{Footer_ProDon}}

Revision as of 13:43, 7 April 2014

Template:Header ProDon


Online Donation logo.png


Methodology

The duration of the training on the Online Donation Module is 4 hours long. It is usually done online for 2 sessions of 2 hours each.

During the first session, the trainer explains how to configure the home page of the IMakeAnOnlineDonation website with the person in training, explaining the basic options.

During the second session, the trainer teaches the use of the most advanced functions of the module so the form becomes fully customized. He or she also teaches how to fill out a Web form and performs a payment test in order to insure that the module has been installed correctly. If time allows, the trainer assists the person in training with the creation of a second Web form, if necessary.


Objectives

  • Being able to configure the home page of the IMakeAnOnlineDonation website.
  • Being able to create a Web form and to know the different possibilities.
  • Knowing how to import transactions into ProDon and process declined transactions.



Course of the First Session

1. Configuring ProDon
  • Assignment of access codes to the users of the Online Donation Module
  • Addition of a button in the shortcut bar
  • Verification of the donation occasion configuration


2. Configuring the IMakeAnOnlineDonation Home Page
  • Formatting (colours and fonts)
  • Labels and notes
  • Addition of a logo or a banner
  • Configuration of the importation


3. Configuring the Web Form
  • Difference between a client and a transaction form
  • Configuration of different options and option lists
  • Activation of the transaction and/or commitment section (requires the Prospecting and Commitments Module)
  • Addition of payment methods
  • Addition of notes
  • Configuration of the confirmation e-mail


4. Sending and Viewing on the IMakeAnOnlineDonation Website
  • Status of the "In development", "In test" and "Archived" forms
  • Sending the configuration of the website and the forms to the "Test" website


5. Question and Answer Period



Course of the Second Session

1. Customization of the Web Form
  • Explanation of the different sections
  • Addition of the customizations
  • Types of customizations
  • Association of importations
  • Validation and activation
  • Groups of customizations
  • Importation constants


2. Order of the Web Forms
  • Choice of the order of the Web forms on the home page
  • Groups of forms


3. Options of the Website
  • Sending the configuration of the website and forms to the "Test" or "Production" website
  • Update and maintenance of the IMakeAnOnlineDonation website
  • Consultation of the list of online donations


4. Form Entry and Importation of the Donations
  • Entry process of a complete Web form
  • Analysis of the donations to import
  • Validation of the importations
  • Most common mistakes
  • Importation of the donations
  • Management of the rejects 


5. Question and Answer Period



Here are some links to the online documentation on the Online Donation Module



Document name: ProDon:Training Plan - Online Donation Module