Difference between revisions of "ProDon:Detailed Procedure - Ticketing"
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Here is a detailed Procedure for setting up online ticketing in Prodon. | Here is a detailed Procedure for setting up online ticketing in Prodon. | ||
| − | Activity Configuration | + | == Activity Configuration == |
Create an occasion and add an activity of type “Sales price” for ticket sales. | Create an occasion and add an activity of type “Sales price” for ticket sales. | ||
| + | |||
Enter the ticket sale price. | Enter the ticket sale price. | ||
| + | |||
In the “Participants” tab, check “Activate participant management”. | In the “Participants” tab, check “Activate participant management”. | ||
| + | |||
Add all the ticket types you need. | Add all the ticket types you need. | ||
| − | Web Form Configuration | + | == Web Form Configuration == |
In Web Forms Management, add or edit a transactional form for ticket sales. | In Web Forms Management, add or edit a transactional form for ticket sales. | ||
| + | |||
Configure the form as usual. | Configure the form as usual. | ||
| + | |||
Add the ticket purchase activity and go to the “Tickets” tab. | Add the ticket purchase activity and go to the “Tickets” tab. | ||
| + | |||
Click “Display list of ticket inventories”. | Click “Display list of ticket inventories”. | ||
| − | Back Office Configuration | + | == Back Office Configuration == |
You’ll be redirected to the Backoffice. | You’ll be redirected to the Backoffice. | ||
| + | |||
Log in with your credentials. | Log in with your credentials. | ||
| + | |||
In the ticket inventory section, click “Add”. | In the ticket inventory section, click “Add”. | ||
| − | “Inventory” Tab | + | == “Inventory” Tab == |
Name your ticket inventory. | Name your ticket inventory. | ||
| + | |||
Keep “Show QR code on ticket” checked if you want tickets to be scannable. | Keep “Show QR code on ticket” checked if you want tickets to be scannable. | ||
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Enter the total number of tickets (not per type). | Enter the total number of tickets (not per type). | ||
| + | |||
Optionally, define the first and last ticket numbers and adjust the minimum ticket number length. | Optionally, define the first and last ticket numbers and adjust the minimum ticket number length. | ||
| + | |||
Click “Save”. | Click “Save”. | ||
| − | “Event / Raffle” Tab (Optional) | + | == “Event / Raffle” Tab (Optional) == |
Enter the event name (if different from the inventory name). | Enter the event name (if different from the inventory name). | ||
| + | |||
Enter the event location. | Enter the event location. | ||
| + | |||
Set the sale start date. | Set the sale start date. | ||
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Define the event start and end dates (these appear on the ticket). | Define the event start and end dates (these appear on the ticket). | ||
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Add a description with extra event details. | Add a description with extra event details. | ||
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Click “Add an image” to include a header image on the ticket. | Click “Add an image” to include a header image on the ticket. | ||
| + | |||
Preview the ticket and click “Save”. | Preview the ticket and click “Save”. | ||
| + | |||
Don’t forget to put the inventory into production. | Don’t forget to put the inventory into production. | ||
| − | Finalizing in the Web Form | + | == Finalizing in the Web Form == |
Back in Prodon, go to the form’s “Tickets” tab and click “Refresh list”. | Back in Prodon, go to the form’s “Tickets” tab and click “Refresh list”. | ||
| + | |||
Select the ticket inventory from the dropdown. | Select the ticket inventory from the dropdown. | ||
| + | |||
Optionally, set a maximum number of tickets or reserve tickets for the activity. | Optionally, set a maximum number of tickets or reserve tickets for the activity. | ||
| + | |||
To display participant informations on tickets, configure the “Participant” tab. | To display participant informations on tickets, configure the “Participant” tab. | ||
| + | |||
Repeat the setup for each ticket type. | Repeat the setup for each ticket type. | ||
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In the Email tab, right-click in the message body and select “Tickets” to insert the download link (Prodon will insert it automatically if omitted). | In the Email tab, right-click in the message body and select “Tickets” to insert the download link (Prodon will insert it automatically if omitted). | ||
| + | |||
When ready, activate the form and send it to production. | When ready, activate the form and send it to production. | ||
Revision as of 14:51, 10 June 2025
| Detailed Procedure - Ticketing |
Here is a detailed Procedure for setting up online ticketing in Prodon.
Activity Configuration
Create an occasion and add an activity of type “Sales price” for ticket sales.
Enter the ticket sale price.
In the “Participants” tab, check “Activate participant management”.
Add all the ticket types you need.
Web Form Configuration
In Web Forms Management, add or edit a transactional form for ticket sales.
Configure the form as usual.
Add the ticket purchase activity and go to the “Tickets” tab.
Click “Display list of ticket inventories”.
Back Office Configuration
You’ll be redirected to the Backoffice.
Log in with your credentials.
In the ticket inventory section, click “Add”.
“Inventory” Tab
Name your ticket inventory.
Keep “Show QR code on ticket” checked if you want tickets to be scannable.
Enter the total number of tickets (not per type).
Optionally, define the first and last ticket numbers and adjust the minimum ticket number length.
Click “Save”.
“Event / Raffle” Tab (Optional)
Enter the event name (if different from the inventory name).
Enter the event location.
Set the sale start date.
Define the event start and end dates (these appear on the ticket).
Add a description with extra event details.
Click “Add an image” to include a header image on the ticket.
Preview the ticket and click “Save”.
Don’t forget to put the inventory into production.
Finalizing in the Web Form
Back in Prodon, go to the form’s “Tickets” tab and click “Refresh list”.
Select the ticket inventory from the dropdown.
Optionally, set a maximum number of tickets or reserve tickets for the activity.
To display participant informations on tickets, configure the “Participant” tab.
Repeat the setup for each ticket type.
In the Email tab, right-click in the message body and select “Tickets” to insert the download link (Prodon will insert it automatically if omitted).
When ready, activate the form and send it to production.
Document name: ProDon:Detailed Procedure - Ticketing
Version : 5.0.18.2
