ProDon:Merging and Deleting a Client

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Introduction

This procedure allows you to eliminate duplicates from the "Client management". There is presence of a duplicate when there is more than one clint file for the same client, this situation generally occurs following a transfer of data coming from another database.

This function is used to merge clients on a "cas-by-case" basis, to find and merge all potential duplicates of the database, use instead "Researching and Eliminating Duplicates".

CAUTION: Before merging:

• For individuals, carefully check their last names, first names and addresses for the client files to be merged.
• For companies, organizations or associations, carefully check the last name and the first name of the main contact for the client files to be merged.

Selecting Clients to be Merged

First, go to the "Client management".

To do so, from the software home page, click on the "Clients" menu, then select " Clients".

After clicking on " Clients", the "Client management" opens.
A: Search, using the search bar, the client to keep.	B: Double-click on the line of the client to keep to open his or her file.

After double-clicking on the line of the client to keep, the file opens.
C: In the client file, click on the "Special Functions" menu.	D: Then select "Merge and delete another client".

After clicking on "Merge and delete another client", the "List of clients" window opens.
E: Search for the duplicate using the search bar.	F: Double-click on the line of the duplicate.

Merging Clients

After selecting the duplicate at step F, the "Merge duplicates" window opens.
NOTE: The blue cells can not be modified, the green cells contain identical information for both clients, and the orange cells contain

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Document name: ProDon:Merging and Deleting a Client

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