ProDon:Cancelling a Transaction

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Introduction

It is sometimes necessary to delete or edit a transaction that has already been created in ProDon.

The reasons may be various, for instance:

  • The transaction is linked to the wrong donor;
  • The transaction is linked to the wrong donation occasion / activity;
  • The amount of the transaction is incorrect;
  • The cheque received for the payment is a bad cheque;
  • The transaction has been entered twice ...

Cancelling a Transaction




Procedure if the receipt has already been issued



Procedure if the receipt was cancelled or has not been issued yet






Reactivating a Cancelled Transaction




Impact on the Reports

Reprinting Different Reports