ProDon:Searching and Eliminating Duplicates

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Introduction

This procedure allows you to find clients duplicates in an active list. A duplicate occurs when there are more than one file for the same client.


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The active list is the list that is displayed onscreen in the "Client management", the "Task management" or the "Analysis & History".


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If a filter or a search is made, the number of items onscreen decreases, but it still remains the active list.


To conduct a duplicate search, you must always go through the Client management.


Searching duplicates

To obtain a duplicates list, you need to use the Customized lists tool. To do so, click on the "Button Personnalised lists.png" icon in the Client management and select the "Static list" option.


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A: Select the option "All potential duplicate clients in the active list". B: Click on the Button add plus.png button to name the future list of duplicates.



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C: In this window, name the list distinctly. D: To create a customized list, click on "Button Check mark Confirm.png Confirm addition".



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E: Click on "Edit criteria".



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Remove a client from the duplicates list




Remove a group of duplicates from the list




Merge a group of duplicates





















Details and additional exceptions










Document name: ProDon:Searching and Eliminating Duplicates