ProDon:Cancelling, Reissuing and Reprinting Receipts
Contents
Introduction
Once a receipt has been issued, it is possible to cancel, reissue or reprint it. These three functions can be used in different situations. For instance, when a recipt is lost, you must reissue it, when you receive a bad cheque, you must cancel the receipt and credit or cancel the transaction. When a transaction has been entered and transferred by mistake, you must also cancel the receipt and credit or cancel the transaction, etc.
CAUTION: the reprinting of receipts should not be used, to the exception of internal use.
In ProDon, it is possible to cancel, reissue and reprint receipts from two different places; the client file and "Analysis and History".
Cancelling, Reissuing and Reprinting Receipts
To cancel, reissue or reprint the receipt of a particular client, open his or her client file.
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Once in the client file, go to the "Tr. received" tab. | |
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Cancelling a Receipt
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Cancelling or Crediting a Transaction of the Cancelled Receipt
Reissuing a Receipt from the Client File upon Receipt of a Payment
Reissuing a Receipt from "Batch processing: Receipts" upon Receipt of a Payment
Reissuing a Receipt
Reprinting a Receipt
Cancelling, Reissuing, Reprinting Receipts from "Analysis and History"
Document name: ProDon:Cancelling, Reissuing and Reprinting Receipts
