ProDon:Cancelling a Transaction
Contents
Introduction
It is sometimes necessary to delete or edit a transaction that has already been created in ProDon.
The reasons may be various, for instance:
- The transaction is linked to the wrong donor;
- The transaction is linked to the wrong donation occasion / activity;
- The amount of the transaction is incorrect;
- The cheque received for the payment is a bad cheque;
- The transaction has been entered twice ...
Cancelling a Transaction
Procedure if the receipt has already been issued
Procedure if the receipt was cancelled or has not been issued yet
Reactivating a Cancelled Transaction
Impact on the Reports
Reprinting Different Reports