Common functions:Web Update

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Presentation

If your software is not at its updated version, it is possible to easily perform an update. To check if a more recent version of the software is available, you must use the Web update tool.

CAUTION: this process involves the shutting down of the application on all the workstations that are using it.

It should be noted that all the steps are done automatically; you simply need to follow the onscreen instructions.

Checking the available version

  • From the software home page, select the "Help" menu, then choose the option "Button Web.png Web Update".
  • The "Warning" window then opens. You will be asked the following question: "Do you want to call the update utility now?". Answer "Button Check mark Confirm.png Yes".
  • If your version is updated, a message will ask whether you want to " Button Check mark Confirm.png Quit", " File:Bouton afficher version beta.png Display Beta versions" or "Bouton annuler.png Cancel". Click on "Button Check mark Confirm.png Quit".
  • A second "Confirmation" window will open. You will be asked if you want to restart the application now. Answer "Button Check mark Confirm.png Yes".
  • If the database version is not updated, you will then have to use the "ProTech Web" tool to download the latest version (see instructions below).

"ProTech Web" options

  • An update is always made to the most recent displayed version in "ProTech Web".
  • It is possible to consult the list of new features, improvements and corrections made since your latest update in the "List of modifications" section. You can print out this list by using the "Button Print Report.png Print" button.
  • The "Display Beta versions" button allows you to check if a Beta version is available, as well as the list of modifications it contains. Note: A Beta version has all the features of the final version; it has undergone a series of tests internally and can be deployed. This last phase is used to validate the user interface and to detect any residual bugs. Warning: A Beta version still needs testing and may contain bugs.
  • An option allows you to see the "French only" or "French and English" versions. Warning: If you are using the English interface, do not select "French only".

Update process

  1. To start the update process, click on "Button Web.png Download".
  2. The "Sofware License Agreement" will open. Check the box "I accept the terms of the software license agreement mentioned above.", then click on "Button Check mark Confirm.png Continue". You will see the evolution of the downloads onscreen.
  3. When the downloads are completed, answer "Yes" to the question: "Download completed successfully. Do you want to backup your data?" to start the automatic save. When the save is completed, you will get the following quote: "Once the backup is completed, press "OK" to continue installing.". Click on "Button Check mark Confirm.png Ok".
  4. A last question will ask you to confirm if you want to install the update now. Click on "Yes" and a progress bar will appear.
  5. When the installation of the update is completed, the following window will open : "Update completed successfully. Do you want to restart the application now?". Click on "Yes".

Restart your application

A final procedure of importation and update will run; you will then be able to use your software at its latest version.

We recommend you check regularly if your application is updated.




Document name: Common functions:Web Update