Difference between revisions of "ProDon:Cancelling a Transaction"
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{{Header_ProDon | | 4.6.5.14 | Nadia Carrier | | 2011/11/09 }}<br> | {{Header_ProDon | | 4.6.5.14 | Nadia Carrier | | 2011/11/09 }}<br> | ||
| − | == Introduction == | + | == Introduction == |
| + | It is sometimes necessary to delete or edit a transaction that has already been created in '''''ProDon'''''. | ||
| + | The reasons may be various, for instance: | ||
| + | |||
| + | *The transaction is linked to the wrong donor; | ||
| + | *The transaction is linked to the wrong donation occasion / activity; | ||
| + | *The amount of the transaction is incorrect; | ||
| + | *The cheque received for the payment is a bad cheque; | ||
| + | *The transaction has been entered twice ... | ||
== Cancelling a Transaction == | == Cancelling a Transaction == | ||
Revision as of 11:53, 9 November 2011
Contents
Introduction
It is sometimes necessary to delete or edit a transaction that has already been created in ProDon.
The reasons may be various, for instance:
- The transaction is linked to the wrong donor;
- The transaction is linked to the wrong donation occasion / activity;
- The amount of the transaction is incorrect;
- The cheque received for the payment is a bad cheque;
- The transaction has been entered twice ...
Cancelling a Transaction
Procedure if the receipt has already been issued
Procedure if the receipt was cancelled or has not been issued yet
Reactivating a Cancelled Transaction
Impact on the Reports
Reprinting Different Reports
