Difference between revisions of "ProDon:Change user password"

From Logilys
Jump to: navigation, search
 
(9 intermediate revisions by one other user not shown)
Line 2: Line 2:
  
 
== Introduction ==
 
== Introduction ==
In ProDon, it may be necessary to change user password or the SUPERVISOR account. Here's how to proceed these changes.  
+
In ProDon, it may be necessary to change the user's password or the SUPERVISOR password. Here's how to proceed these changes.  
  
Dans ProDon, il peut être nécessaire de changer le mot de passe d'un utilisateur ou même du compte SUPERVISEUR. Voici comment procéder à ces changements.
+
== Change user password ==
 
 
== Change user password Changer le mot de passe d'un utilisateur ==
 
 
There are 2 ways to change a user password: from the user's account or from the SUPERVISOR or admin account.  
 
There are 2 ways to change a user password: from the user's account or from the SUPERVISOR or admin account.  
  
Il y a deux moyens de changer le mot de passe d'un utilisateur: à partir du compte de l'utilisateur ou à partir du compte SUPERVISEUR ou administrateur.
+
=== From the user's account ===
  
=== From the user's account À partir du compte de l'utilisateur ===
 
  
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 
| Go to the "File" tab of the main page of ProDon and click on the "Change Password" option:
 
| Go to the "File" tab of the main page of ProDon and click on the "Change Password" option:
Il faut aller soit dans l'onglet « Fichier » de la page d'accueil de ProDon et cliquer sur l'option « Changer le mot de passe »:
 
 
|-
 
|-
| colspan="2" | [[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_001.png]]
+
| colspan="2" | [[File:ProDon5_Change_user_password_001.png]]
 
|-
 
|-
 
 
|}
 
|}
  
Line 25: Line 20:
  
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
| Or, go to the "Configuration" tab of the homepage, click on the "Users" option and select the user:  
+
| Or, go to the "Configuration" tab of the main page, click on the "Users" option and select the user:  
  
Soit dans l'onglet « Configuration » de la page d'accueil, cliquer sur l'option « Utilisateurs » et choisir l'utilisateur:
 
 
|-
 
|-
| colspan="2" | [[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_004.png]]
+
| colspan="2" | [[File:ProDon5_Change_user_password_002.png]]
 
|-
 
|-
 
| colspan="2" | Then this window will open. Click on the "Set Password" button.
 
| colspan="2" | Then this window will open. Click on the "Set Password" button.
 
Ensuite cette fenêtre s'ouvrira. Il faudra cliquer sur le bouton « Définir le mot de passe ».
 
 
|-
 
|-
| colspan="2" | [[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_005.png]]
+
| colspan="2" | [[File:ProDon5_Change_user_password_003.png]]
 
|}
 
|}
  
Line 41: Line 33:
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 
| colspan="2" | Then this window will open:
 
| colspan="2" | Then this window will open:
 
Ensuite cette fenêtre s'ouvrira:
 
 
|-
 
|-
| colspan="2" | [[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_002.png]]
+
| colspan="2" | [[File:ProDon5_Change_user_password_004.png]]
 
|-
 
|-
 
| width="50%" | <span style="color: rgb(255, 0, 0);">'''A:'''</span> Enter the old password
 
| width="50%" | <span style="color: rgb(255, 0, 0);">'''A:'''</span> Enter the old password
Entrer l'ancien mot de passe
+
 
 
| <span style="color: rgb(255, 0, 0);">'''B:'''</span> Enter the new password
 
| <span style="color: rgb(255, 0, 0);">'''B:'''</span> Enter the new password
  
Entrer le nouveau mot de passe
 
 
|-
 
|-
 
| colspan="2" | <span style="color: rgb(255, 0, 0);">'''C:'''</span> Confirm the new password
 
| colspan="2" | <span style="color: rgb(255, 0, 0);">'''C:'''</span> Confirm the new password
  
Confirmer le nouveau mot de passe
 
 
|}
 
|}
If everything is ok, this message will appear:
 
Si tout est parfait, ce message aparaîtra: <br>
 
[[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_003.png]]
 
  
=== From an admin account or from the SUPERVISOR account  
+
If everything is ok, this message will appear: <br>
À partir du compte SUPERVISEUR ou d'un compte administrateur ===
+
[[File:ProDon5_Change_user_password_005.png]]
 +
 
 +
=== From an admin account or from the SUPERVISOR account ===
  
  
Line 67: Line 54:
 
| Go to the "Configuration" tab of the homepage, click on the "Users" option and select the user:
 
| Go to the "Configuration" tab of the homepage, click on the "Users" option and select the user:
  
Il faut aller  l'onglet « Configuration » de la page d'accueil, cliquer sur l'option « Utilisateurs » et choisir l'utilisateur:
 
 
|-
 
|-
| colspan="2" | [[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_004.png]]
+
| colspan="2" | [[File:ProDon5_Change_user_password_002.png]]
 
|-
 
|-
 
| colspan="2" | Then this window will open. Click on the "Set Password" button.  
 
| colspan="2" | Then this window will open. Click on the "Set Password" button.  
  
Ensuite cette fenêtre s'ouvrira. Il faudra cliquer sur le bouton « Définir le mot de passe ».
 
 
|-
 
|-
| colspan="2" | [[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_005.png]]
+
| colspan="2" | [[File:ProDon5_Change_user_password_003.png]]
 
|}
 
|}
  
Line 81: Line 66:
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 
| colspan="2" | Then this window will open:  
 
| colspan="2" | Then this window will open:  
Ensuite cette fenêtre s'ouvrira:
+
 
 
|-
 
|-
| colspan="2" | [[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_002.png]]
+
| colspan="2" | [[File:ProDon5_Change_user_password_006.png]]
 
|-
 
|-
| width="50%" | <span style="color: rgb(255, 0, 0);">'''A:'''</span> Enter the old password
+
| width="50%" | <span style="color: rgb(255, 0, 0);">'''A:'''</span> Enter the new password
Entrer l'ancien mot de passe
+
 
| <span style="color: rgb(255, 0, 0);">'''B:'''</span> Enter the new password
+
| <span style="color: rgb(255, 0, 0);">'''B:'''</span> Confirm the new password
  
Entrer le nouveau mot de passe
 
 
|-
 
|-
| colspan="2" | <span style="color: rgb(255, 0, 0);">'''C:'''</span> Confirm the new password
 
 
Confirmer le nouveau mot de passe
 
  
 
|}
 
|}
If everything is ok, this message will appear:
+
If everything is ok, this message will appear: <br>
Si tout est parfait, ce message aparaîtra: <br>
+
[[File:ProDon5_Change_user_password_005.png]]
[[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_003.png]]
 
  
== Change the password of the SUPERVISOR account  
+
== Change the password of the SUPERVISOR account ==  
Changer le mot de passe du compte SUPERVISEUR ==  
 
  
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 
{| width="20%" cellspacing="1" cellpadding="1" border="1" class="wikitable"
 
| Go to the "File" tab of the homepage of ProDon and click on the "Change Password" option:
 
| Go to the "File" tab of the homepage of ProDon and click on the "Change Password" option:
  
Il faut aller soit dans l'onglet « Fichier » de la page d'accueil de ProDon et cliquer sur l'option « Changer le mot de passe »:
 
 
|-
 
|-
| colspan="2" | [[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_001.png]]
+
| colspan="2" | [[File:ProDon5_Change_user_password_001.png]]
 
|-
 
|-
  
Line 115: Line 93:
 
| colspan="2" | Then this window will open:  
 
| colspan="2" | Then this window will open:  
  
Ensuite cette fenêtre s'ouvrira:
 
 
|-
 
|-
| colspan="2" | [[Fichier:ProDon5_Changer_le_mot_de_passe_d'un_utilisateur_006.png]]
+
| colspan="2" | [[File:ProDon5_Change_user_password_007.png]]
 
|-
 
|-
 
| width="50%" | <span style="color: rgb(255, 0, 0);">'''A :'''</span> Enter the new password
 
| width="50%" | <span style="color: rgb(255, 0, 0);">'''A :'''</span> Enter the new password
  
Entrer l'ancien mot de passe
 
 
| <span style="color: rgb(255, 0, 0);">'''B :'''</span> Confirm the new password  
 
| <span style="color: rgb(255, 0, 0);">'''B :'''</span> Confirm the new password  
Entrer le nouveau mot de passe
 
 
|}
 
|}
  
== In the case the SUPERVISOR account password is lost or forgot
+
== In the case the SUPERVISOR account password is lost or forgot ==  
En cas d'oubli ou de perte du mot de passe du compte SUPERVISEUR ==  
 
  
 
To start this procedure, someone will have to fill the document to do so.
 
To start this procedure, someone will have to fill the document to do so.
Then, the document will have to be sent back by a support request so that a written proof will be in possession of Logilys. Once this step complete, one of Logilys' technician will contact the person in charge of the organization to create the new password.  
+
Then, the document will have to be sent back by a support request so that a written proof will be in possession of Logilys. Once this step complete, one of Logilys' technician will contact the person in charge of the organization to create the new password.
  
Pour enclancher cette procédure, il faudra remplir le document prévu à cet effet.  
+
Click on this link to get to the document: [http://doc.logilys.com/divers/authorisation_letter_password.pdf Authorization letter]
Il faudra ensuite renvoyer le document par une demande de soutien afin que Logilys détienne une preuve écrite que le changement a bien été demandé. Une fois cette étape complétée, un technicien de Logilys entrera en contact avec le responsable l'organisme pour créer le nouveau mot de passe.
 
  
 
{{Footer_ProDon_Version|5.0.3.1}}
 
{{Footer_ProDon_Version|5.0.3.1}}

Latest revision as of 16:00, 26 November 2019

Change user password


Introduction

In ProDon, it may be necessary to change the user's password or the SUPERVISOR password. Here's how to proceed these changes.

Change user password

There are 2 ways to change a user password: from the user's account or from the SUPERVISOR or admin account.

From the user's account

Go to the "File" tab of the main page of ProDon and click on the "Change Password" option:
ProDon5 Change user password 001.png


Or, go to the "Configuration" tab of the main page, click on the "Users" option and select the user:
ProDon5 Change user password 002.png
Then this window will open. Click on the "Set Password" button.
ProDon5 Change user password 003.png


Then this window will open:
ProDon5 Change user password 004.png
A: Enter the old password B: Enter the new password
C: Confirm the new password

If everything is ok, this message will appear:
ProDon5 Change user password 005.png

From an admin account or from the SUPERVISOR account

Go to the "Configuration" tab of the homepage, click on the "Users" option and select the user:
ProDon5 Change user password 002.png
Then this window will open. Click on the "Set Password" button.
ProDon5 Change user password 003.png


Then this window will open:
ProDon5 Change user password 006.png
A: Enter the new password B: Confirm the new password

If everything is ok, this message will appear:
ProDon5 Change user password 005.png

Change the password of the SUPERVISOR account

Go to the "File" tab of the homepage of ProDon and click on the "Change Password" option:
ProDon5 Change user password 001.png
Then this window will open:
ProDon5 Change user password 007.png
A : Enter the new password B : Confirm the new password

In the case the SUPERVISOR account password is lost or forgot

To start this procedure, someone will have to fill the document to do so. Then, the document will have to be sent back by a support request so that a written proof will be in possession of Logilys. Once this step complete, one of Logilys' technician will contact the person in charge of the organization to create the new password.

Click on this link to get to the document: Authorization letter


Document name: ProDon:Change user password
Version : 5.0.3.1