Difference between revisions of "ProDon:Sending the E-mail Blast"

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{{Header_ProDon|4.7.3.4|Nadia Carrier|Nadia Carrier||2015/02/12}}  
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{{Header_TOC}}<br>
  
 
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<br> Moreover, Internet users can subscribe to distribution lists to receive the information emails that are of interest to them, from the organization's website. Following their subscription, they receive an automatic confirmation email, prepared for this purpose.&nbsp;  
 
<br> Moreover, Internet users can subscribe to distribution lists to receive the information emails that are of interest to them, from the organization's website. Following their subscription, they receive an automatic confirmation email, prepared for this purpose.&nbsp;  
  
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<br> Sending an E-mail can be explained in three steps: You must first prepare the master document, then prepare the distribution list and send the E-mail Blast.&nbsp;  
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<br> Sending an E-mail Blast can be explained in three steps: You must first prepare the master document, then prepare the distribution list and send the E-mail Blast.&nbsp;  
  
 
<br> The following document talks about the E-mail Blast. You must first prepare the master document and the distribution list prior to sending the E-mail Blast.  
 
<br> The following document talks about the E-mail Blast. You must first prepare the master document and the distribution list prior to sending the E-mail Blast.  
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> The "Archived" tab contains all the inactive mailings that have been made.&nbsp;  
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> The "Archived" tab contains all the inactive mailings that were made.&nbsp;  
  
 
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<span style="color: rgb(255, 0, 0);">'''D:'''</span> The [[Image:Button add plus.png]] button allows you to create a new mailing to add to the list at&nbsp;<span style="color: rgb(255, 0, 0);">'''G'''</span>. After clicking on the [[Image:Button add plus.png]] button, [[ProDon:Sending the E-mail Blast#Configuring_the_Mailing_2|this window]] opens.&nbsp;  
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<span style="color: rgb(255, 0, 0);">'''D:'''</span> The [[Image:Button add plus.png]] button allows you to create a new mailing to add to the list at&nbsp;<span style="color: rgb(255, 0, 0);">'''G'''</span>. After clicking on the [[Image:Button add plus.png]] button,[[ProDon:Sending the E-mail Blast#Configuring_the_Mailing_2|this window]] opens.&nbsp;  
  
 
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<span style="color: rgb(255, 0, 0);">'''F:'''</span> The [[Image:Button Minus remove delete.png]] button allows you to delete a mailing of the list at&nbsp;<span style="color: rgb(255, 0, 0);">'''G'''</span>. To do so, select the mailing to delete at <span style="color: rgb(255, 0, 0);">'''G'''</span>, then click on the [[Image:Button Minus remove delete.png]] button.  
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<span style="color: rgb(255, 0, 0);">'''F:'''</span> The [[Image:Button Minus remove delete.png]] button allows you to delete a mailing from the list at&nbsp;<span style="color: rgb(255, 0, 0);">'''G'''</span>. To do so, select the mailing to delete at <span style="color: rgb(255, 0, 0);">'''G'''</span>, then click on the [[Image:Button Minus remove delete.png]] button.  
  
 
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> The [[Image:Archive button.png]] button allows you to archive mailings. After clicking on that button, the mailing goes under the "Archived" tab of the <span style="color: rgb(255, 0, 0);">"Email Blast management"</span>.  
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> The [[Image:Archive button.png]] button allows you to archive mailings. After clicking on that button, the mailing goes under the "Archived" tab of the "E-mail Blast mailing management".  
  
 
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<span style="color: rgb(255, 0, 0);">'''D:'''</span> Select the [[ProDon:Preparing the Distribution List|distribution list]] for which the E-mail Blast you want to send.&nbsp;  
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<span style="color: rgb(255, 0, 0);">'''D:'''</span> Select the [[ProDon:Preparing the Distribution List|distribution list]] for which the E-mail Blast needs to be sent.&nbsp;  
  
 
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<span style="color: rgb(255, 0, 0);">'''L:'''</span> The [[ProDon:Sending the E-mail Blast#.22Exclusions.22_Tab|"Exclusions"]] tab allows you to exclude certain clients from the mailing in process only. These clients will still be part of the distribution list.&nbsp;  
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<span style="color: rgb(255, 0, 0);">'''L:'''</span> The [[ProDon:Sending the E-mail Blast#.22Exclusions.22_Tab|"Exclusions"]] tab allows you to exclude certain clients from the mailing in progress only. These clients will still be part of the distribution list.&nbsp;  
  
 
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<span style="color: rgb(255, 0, 0);">'''A:'''</span> These are all the addresses registered to the distribution list chosen earlier. Fields "X", "Email" and "Duplicates" are always visible, the other fields have been checked in the distribution list.&nbsp;  
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<span style="color: rgb(255, 0, 0);">'''A:'''</span> These are all the addresses registered to the distribution list chosen earlier. Fields "X", "Email" and "Duplicates" are always visible, the other fields were checked in the distribution list.&nbsp;  
  
 
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> Enter the addresses to exclude from the mailing.  
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> Enter the addresses to be excluded from the mailing.  
  
 
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=== Testing the Mailing  ===
 
=== Testing the Mailing  ===
  
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It is recommended to perform a test mailing prior to sending the E-mail Blast, in order to test all the hyperlinks and to see a preview of the E-mail Blast upon receipt.&nbsp;  
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It is recommended to perform a test mailing prior to sending the E-mail Blast, in order to test all the hyperlinks and to see a preview of the E-mail Blast as it will be received.&nbsp;  
  
 
It is suggested to perform many test mailings with different addresses (e.g. ''Gmail, Yahoo, Hotmail, Outlook'', etc.) before sending the E-mail Blast, in order to be sure of the different interpretations of inboxes.&nbsp;  
 
It is suggested to perform many test mailings with different addresses (e.g. ''Gmail, Yahoo, Hotmail, Outlook'', etc.) before sending the E-mail Blast, in order to be sure of the different interpretations of inboxes.&nbsp;  
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<span style="color: rgb(255, 0, 0);">'''A:'''</span> Enter the email address to which the e-mail must be sent.<br>  
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<span style="color: rgb(255, 0, 0);">'''A:'''</span> Enter the email address to which the E-mail Blast should be sent.<br>  
  
 
'''NOTE:''' The sender's address specified in the preparation of the distribution list is entered by default. <br>  
 
'''NOTE:''' The sender's address specified in the preparation of the distribution list is entered by default. <br>  
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You must synchronize the subscriptions with the distribution list, prior to sending the email. To do so, click on the "[[Image:Button Check mark Confirm.png]] Yes" button.&nbsp;  
 
You must synchronize the subscriptions with the distribution list, prior to sending the email. To do so, click on the "[[Image:Button Check mark Confirm.png]] Yes" button.&nbsp;  
  
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'''NOTE:''' If you click on "[[Image:Button cancel.png]] No" button,&nbsp;'''''ProDon''''' will not send the E-mail Blast and will go back to the "Mailing management".  
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'''NOTE:''' If you click on the "[[Image:Button cancel.png]] No" button,&nbsp;'''''ProDon''''' will not send the E-mail Blast and will go back to the "Mailing management".  
  
 
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> This option allows you to plan the mailing of an E-mail Blast. To learn about the procedure, see [[This section|this section]].&nbsp;  
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> This option allows you to plan the mailing of an E-mail Blast. To learn about the procedure, see [[ProDon:Sending the E-mail Blast#Planning_the_Mailing_of_the_E-mail_Blast|this section]].&nbsp;  
  
 
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This window allows you to confirm the number of recipients. To confirm the number indicated, click on the "[[Image:Button Check mark Confirm.png]] Yes" button.  
 
This window allows you to confirm the number of recipients. To confirm the number indicated, click on the "[[Image:Button Check mark Confirm.png]] Yes" button.  
  
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'''NOTE:''' If you clickon the "[[Image:Button cancel.png]] No" button,&nbsp;'''''ProDon''''' will not send the E-mail Blast and willl go back to the "Mailing management".  
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'''NOTE:''' If you click on the "[[Image:Button cancel.png]] No" button,&nbsp;'''''ProDon''''' will not send the E-mail Blast and willl return to the "Mailing management".  
  
 
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|-
 
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After clicking on the "[[Image:Button Check mark Confirm.png]] Ok" button,&nbsp;'''''ProDon''''' returns to the <span style="color: rgb(255, 0, 0);">"E-mail management".&nbsp;</span>
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After clicking on the "[[Image:Button Check mark Confirm.png]] Ok" button,&nbsp;ProDon returns to the "E-mail Blast mailing management".  
  
 
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'''NOTE:''' The status of the mailing, at <span style="color: rgb(255, 0, 0);">'''A'''</span>, will not be updated automatically when the mailing is made. Therefore, you must click on the button at <span style="color: rgb(255, 0, 0);">'''B'''</span> to see if the mailing has rrally been made. If the status of the mailing at <span style="color: rgb(255, 0, 0);">'''A'''</span> turns to green, this means the E-mail Blast has been sent.  
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'''NOTE:''' The status of the mailing, at <span style="color: rgb(255, 0, 0);">'''A'''</span>, will not be updated automatically when the mailing is made. Therefore, you must click on the button at <span style="color: rgb(255, 0, 0);">'''B'''</span> to see if the mailing has really been made. If the status of the mailing at <span style="color: rgb(255, 0, 0);">'''A'''</span> turns to green, this means the E-mail Blast has been sent.  
  
 
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The status of the planned mailings is not updated automatically, this is why you must synchronize them, in order to view the mailing statistics.&nbsp;  
 
The status of the planned mailings is not updated automatically, this is why you must synchronize them, in order to view the mailing statistics.&nbsp;  
  
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To synchronize the status of a mailing, first go to the <span style="color: rgb(255, 0, 0);">"E-mail Blast management".&nbsp;</span>
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To synchronize the status of a mailing, first go to the "E-mail Blast mailing management".  
  
 
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<span style="color: rgb(255, 0, 0);">'''A:'''</span> The status of the mailing turns to green, which means that the mailing has really been made.&nbsp;  
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<span style="color: rgb(255, 0, 0);">'''A:'''</span> The status of the mailing turns to green, which means the mailing has really been made.&nbsp;  
  
 
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<span style="color: rgb(255, 0, 0);">'''A:'''</span> By clicking on the "[[Image:Button Check mark Confirm.png]] Confirm" button, the mailing will go to <span style="color: rgb(255, 0, 0);">"E-mail Blast management"</span>. YOu will then have [[ProDon:Sending the E-mail Blast#Testing_the_Mailing_2|to test the mailing]] and [[ProDon:Sending the E-mail Blast#Performing_the_Mailing|send the E-mail Blast"]].&nbsp;  
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<span style="color: rgb(255, 0, 0);">'''A:'''</span> By clicking on the "[[Image:Button Check mark Confirm.png]] Confirm" button, the mailing will go to the "E-mail Blast mailing management". You will then have [[ProDon:Sending the E-mail Blast#Testing_the_Mailing_2|to test the mailing]] and [[ProDon:Sending the E-mail Blast#Performing_the_Mailing|send the E-mail Blast"]].&nbsp;  
  
 
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> By clicking on the "Confirm and test mailing" button, a test mailing will be made and the mailing will go to the <span style="color: rgb(255, 0, 0);">"E-mail Blast management</span>". To learn how to test a provisional mailing, [[ProDon:Sending the E-mail Blast#Testing_the_Mailing_2|click here]].  
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<span style="color: rgb(255, 0, 0);">'''B:'''</span> By clicking on the "Confirm and test mailing" button, a test mailing will be made and the mailing will go to the "E-mail Blast mailing management". To learn how to test a provisional mailing, [[ProDon:Sending the E-mail Blast#Testing_the_Mailing_2|click here]].  
  
 
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<span style="color: rgb(255, 0, 0);">'''A:'''</span> Enter the email address to which the test email must be sent. <br>  
 
<span style="color: rgb(255, 0, 0);">'''A:'''</span> Enter the email address to which the test email must be sent. <br>  
  
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'''NOTE:''' The address of the recipient specified when preparing the distribution list, is entered by default.<br>  
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'''NOTE:''' The address of the recipient specified when preparing the distribution list is entered by default.<br>  
  
 
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<br>  
 
<br>  
  
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After performing the test, the mailing goes to the <span style="color: rgb(255, 0, 0);">"E-mail Blast management"</span>. To learn how to send the email, see [[ProDon:Sending the E-mail Blast#Performing_the_Mailing|this section]].&nbsp;  
+
After performing the test, the mailing goes to the "E-mail Blast mailing management". To learn how to send the email, see [[ProDon:Sending the E-mail Blast#Performing_the_Mailing|this section]].&nbsp;  
  
 
<br>  
 
<br>  
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You must synchronize the subscriptions with the distribution list prior to performing the mailing. To do so, click on the "[[Image:Button Check mark Confirm.png]] Yes" button.  
+
You must synchronize the subscriptions with the distribution list, prior to performing the mailing. To do so, click on the "[[Image:Button Check mark Confirm.png]] Yes" button.  
  
 
'''NOTE:''' By clicking on the "[[Image:Button cancel.png]] No" button,&nbsp;'''''ProDon''''' will not send the E-mail Blast and will return to the [[ProDon:Sending the E-mail Blast#Configuring_the_Mailing_2|"Add mailing"]] window. <br>  
 
'''NOTE:''' By clicking on the "[[Image:Button cancel.png]] No" button,&nbsp;'''''ProDon''''' will not send the E-mail Blast and will return to the [[ProDon:Sending the E-mail Blast#Configuring_the_Mailing_2|"Add mailing"]] window. <br>  
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<span style="color: rgb(255, 0, 0);">'''D:'''</span> After selecting option <span style="color: rgb(255, 0, 0);">'''B'''</span>, and checking the checkbox at <span style="color: rgb(255, 0, 0);">'''C'''</span>, click on the "[[Image:Button Check mark Confirm.png]] Confirm" button.  
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<span style="color: rgb(255, 0, 0);">'''D:'''</span> After selecting the option at <span style="color: rgb(255, 0, 0);">'''B'''</span>, and checking the checkbox at <span style="color: rgb(255, 0, 0);">'''C'''</span>, click on the "[[Image:Button Check mark Confirm.png]] Confirm" button.  
  
 
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To learn how to view the mailing statistics, see [[ProDon:Viewing Mailing Statistics|this document]]. <br>  
 
To learn how to view the mailing statistics, see [[ProDon:Viewing Mailing Statistics|this document]]. <br>  
  
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<br> {{Footer_ProDon}}
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{{Footer_ProDon_Version|4.6.7.19}}<br>

Latest revision as of 08:24, 5 May 2016

Sending the E-mail Blast


Introduction

The E-mail Blast module allows you to perform massive emailing and compile statistics for each mailing made (number of emails sent, opened, rejected, etc.), in order to evaluate the efficiency of the mailings. A reject management is also integrated to avoid problems with spam. To learn how to view the mailing statistics, see this document. 


Moreover, Internet users can subscribe to distribution lists to receive the information emails that are of interest to them, from the organization's website. Following their subscription, they receive an automatic confirmation email, prepared for this purpose. 


Sending an E-mail Blast can be explained in three steps: You must first prepare the master document, then prepare the distribution list and send the E-mail Blast. 


The following document talks about the E-mail Blast. You must first prepare the master document and the distribution list prior to sending the E-mail Blast.

To learn how to prepare the master document, see this document. To learn how to prepare the distribution list, see this document. 


It is possible to send an E-mail Blast in two different ways in ProDon :


Creating a Mailing from a Permanent Distribution List 

To create an E-mail Blast from a permanent list, you must first create the master document and the distribution list. 

Go to the "E-mail Blast management".

To do so, from ProDon's home page, click on the "Mailings" menu, then select "E-mail Blast - Mailings".

Sending the E-mail Blast 001.png


After clicking on "E-mail Blast - Mailings", this window opens. 

Sending the E-mail Blast 002.png

A: The "Active" tab contains all the active mailings that have already been made or planned. 

B: The "Archived" tab contains all the inactive mailings that were made. 

C: The "All" tab contains all the mailings that have been made or planned, whether they are active or inactive. 

D: The Button add plus.png button allows you to create a new mailing to add to the list at G. After clicking on the Button add plus.png button,this window opens. 

E: The Button Edit.png button allows you to modify a mailing of the list at G. To do so, select the mailing to modify at G, then click on the Button Edit.png button. After clicking on the Button Edit.png button,this window opens. 

F: The Button Minus remove delete.png button allows you to delete a mailing from the list at G. To do so, select the mailing to delete at G, then click on the Button Minus remove delete.png button.

G: It is the list of the active mailings that have been made or planned.



Configuring the Mailing

After clicking on the Button add plus.png or Button Edit.png button, the following window opens.

Sending the E-mail Blast 003.png

A: The Bouton dupliquer.png button allows you to duplicate an existing mailing in ProDon.

B: The Archive button.png button allows you to archive mailings. After clicking on that button, the mailing goes under the "Archived" tab of the "E-mail Blast mailing management".

C: Name the mailing.
NOTE: This name remains for inernal use, it does not appear in the mailing.

D: Select the distribution list for which the E-mail Blast needs to be sent. 

E: Enter the name of the recipient and the return email address. 

NOTE: This information is automatically entered when the mailing list is selected at C.

 F: Enter the subject of the E-mail Blast. 

G: If this option is checked, the statistics of clicks on the hyperlinks of the email will be compiled for this mailing. 

H: If this option is checked, the statistics of email opening will be compiled for this mailing. 

I: If this option is checked, an unsubscription link will be inserted in the E-mail Blast.

NOTE: It is not recommended to use this option, it is advisable to use a more precise link. For more details about the unsubscription link, see the "Formatting Rules" section of the "Preparing the Master Document" document. 

J: The "Message" tab allows you to choose which master document will be sent to the E-mail Blast. 

K: The "Subscriptions to lists" tab allows you to view the list of the clients registered to the list. 

L: The "Exclusions" tab allows you to exclude certain clients from the mailing in progress only. These clients will still be part of the distribution list. 


"Message" Tab

Sending the E-mail Blast 004.png

A: The Master document button.png button allows you to choose the master document to send. 

B: The Refresh button.png button allows you to update the fields of the master document. 

C: The "Edit message" button displays the message as it will be sent or allows you to modify it in HTML codes. 

D: It is the message that will appear in the E-mail Blast. 


"Subscriptions to list" Tab

Sending the E-mail Blast 005.png

A: These are all the addresses registered to the distribution list chosen earlier. Fields "X", "Email" and "Duplicates" are always visible, the other fields were checked in the distribution list. 

B: The crossed out addresses are the ones that are excluded for this mailing. For more details concerning exclusions, see the "Exclusions" Tab" section. 

C: The email addresses in yellow are the ones that are assigned to more than one client of the database. 

D: The Bouton Client.png button allows you to open the file of the client selected at A.


"Exclusions" Tab

Sending the E-mail Blast 006.png

A: If this checkbox is checked, it is possible to enter the addresses to exclude from the mailing at B.

B: Enter the addresses to be excluded from the mailing.

C: After entering the addresses to exclude from the mailing, click on the "Button Check mark Confirm.png Confirm edit" button to save the addition or the modification. 



Testing the Mailing

It is recommended to perform a test mailing prior to sending the E-mail Blast, in order to test all the hyperlinks and to see a preview of the E-mail Blast as it will be received. 

It is suggested to perform many test mailings with different addresses (e.g. Gmail, Yahoo, Hotmail, Outlook, etc.) before sending the E-mail Blast, in order to be sure of the different interpretations of inboxes. 

To test the email, first go to the "Mailing management".

To do so, from ProDon's home page, click on the "Mailings" menu, then select "Send E-mail Blast button.png E-mail Blast - Mailings". 

Sending the E-mail Blast 007.png


After clicking on "Send E-mail Blast button.png E-mail Blast - Mailings", this window opens.

Sending the E-mail Blast 008.png

A: Select the E-mail Blast to test.

B: After selecting the E-mail Blast to test, click on the Envelop question mark button.png button.


After clicking on the Envelop question mark button.png button, this window opens.

Sending the E-mail Blast 009.png

A: Enter the email address to which the E-mail Blast should be sent.

NOTE: The sender's address specified in the preparation of the distribution list is entered by default.

B: After entering the email address to which the test email must be sent, click on the "Button Check mark Confirm.png Confirm" button.


After clicking on the "Button Check mark Confirm.png Confirm"button, this window opens.

Sending the E-mail Blast 010.png

This window confirms that the test email has been sent successfully. To close the window, click on the "Button Check mark Confirm.png Ok" button. 


Performing the Mailing

To send the email, go to the "Mailing management".

To do so, from ProDon's home page, click on the "Mailings" menu, then select "Send E-mail Blast button.png E-mail Blast - Mailings". 

Sending the E-mail Blast 011.png


After clicking on "Send E-mail Blast button.png E-mail Blast - Mailings", this window opens.

Sending the E-mail Blast 012.png

A: Select the E-mail Blast you want to send.

B: After selecting the E-mail Blast to send, click on the Envelop question mark button.png button.


After clicking on the Envelop question mark button.png button, this window opens.

Sending the E-mail Blast 013.png

You must synchronize the subscriptions with the distribution list, prior to sending the email. To do so, click on the "Button Check mark Confirm.png Yes" button. 

NOTE: If you click on the "Button cancel.png No" button, ProDon will not send the E-mail Blast and will go back to the "Mailing management".


Sending the E-mail Blast Now

After clicking on the "Button Check mark Confirm.png Yes" button, this window opens.

Sending the E-mail Blast 014.png

A: To send the E-mail Blast, select this option, then follow points C and D.

B: This option allows you to plan the mailing of an E-mail Blast. To learn about the procedure, see this section. 

C: This checkbox must be checked to send an E-mail Blast. 

D: After selecting option A, checking the checkbox at C, click on the "Button Check mark Confirm.png Confirm" button.


After clicking on the "Button Check mark Confirm.png Confirm" button, this window opens.

Sending the E-mail Blast 015.png

This window allows you to confirm the number of recipients. To confirm the number indicated, click on the "Button Check mark Confirm.png Yes" button.

NOTE: If you click on the "Button cancel.png No" button, ProDon will not send the E-mail Blast and willl return to the "Mailing management".


After clicking on the "Button Check mark Confirm.png Yes" button, this window opens.

Sending the E-mail Blast 016.png

This window confirms that the E-mail Blast has been sent successfully. Click on the "Button Check mark Confirm.png Ok" button to close the window.


After clicking on the "Button Check mark Confirm.png Ok" button, ProDon returns to the "E-mail Blast management".

Sending the E-mail Blast 017.png

A: The status of the mailing is green, which means that the mailing has been sent successfully. 

B: The Synchronisation button.png button allows you to view the mailing statistics. To learn about the procedure, see this document. 


Planning the Mailing of the E-mail Blast

NOTE: When an E-mail Blast is planned, the information is immediately transmitted to the website of the E-mail Blast server, which means that ProDon and the computer do not need to be on for the E-mail Blast to be sent on the planned date and time.

After clicking on the "Button Check mark Confirm.png Yes" button, this window opens.

Sending the E-mail Blast 018.png

A: This option allows you to send the E-mail Blast now. To learn about the procedure, see this section. 

B: To plan the mailing of an E-mail Blast for later, select this option, then follow points C and D.

C: This checkbox must be checked to send the E-mail Blast.

D: After selecting option B, and checking the checkbox at C, click on the "Button Check mark Confirm.png Confirm" button.


After clicking on the "Button Check mark Confirm.png Confirm" button, this window opens.

Sending the E-mail Blast 019.png

This window allows you to confirm the number of recipients. To confirm the indicated number, click on the "Button Check mark Confirm.png Yes" button. 

NOTE: By clicking on the "Button cancel.png No" button, ProDon will not send the E-mail Blast and will go back to the "Mailing management". 


After clicking on the "Button Check mark Confirm.png Yes" button, this window opens.

Sending the E-mail Blast 020.png

This window confirms that the mailing of the E-mail Blast has really been planned. To close the window, click on the "Button Check mark Confirm.png Ok" button.


After clicking on the "Button Check mark Confirm.png Ok" button, ProDon returns to the "E-mail Blast mailing management".

Sending the E-mail Blast 021.png

A: The status of the mailing is yellow, which means the mailing has really been planned. 

B: The Synchronisation button.png button allows you to synchronize the status and the date of the selected mailing. To learn about the procedure, see this document. 

NOTE: The status of the mailing, at A, will not be updated automatically when the mailing is made. Therefore, you must click on the button at B to see if the mailing has really been made. If the status of the mailing at A turns to green, this means the E-mail Blast has been sent.


Synchronizing the Status and the Mailing Date 

The status of the planned mailings is not updated automatically, this is why you must synchronize them, in order to view the mailing statistics. 

To synchronize the status of a mailing, first go to the "E-mail Blast mailing management".

To do so, click on the "Mailings" menu, from ProDon's home page, then select "Send E-mail Blast button.png E-mail Blast - Mailings".

Sending the E-mail Blast 022.png


After clicking on "Send E-mail Blast button.png E-mail Blast - Mailings", this window opens. 

Sending the E-mail Blast 023.png

A: Select the mailing to synchronize. 

B: After selecting the mailing to synchronize, click on the Synchronisation button.png button. 


After clicking on the Synchronisation button.png button, the status is synchronized. 

Sending the E-mail Blast 024.png

A: The status of the mailing turns to green, which means the mailing has really been made. 

B: Once the status of the mailing is green, it is possible to view the mailing statistics. To learn about the procedure, see this document. 

NOTE: If the status of the mailing remains yellow, it means that the E-mail Blast has not yet been sent.


Creating a Mailing from a Provisional Distribution List

To create an E-mail Blast mailing from a provisional list, you must have previously created the master document. For a provisional mailing, the distribution list must be created at the moment of the mailing and cannot be used following the mailing.

Preparing the Provisional Mailing List 

First go to the "Client management", in order to prepare the distribution list. 

To do so, click on the "Clients" menu from ProDon's home page, then select "Clients button colour.png Clients".

Sending the E-mail Blast 025.png


After clicking on "Clients button colour.png Clients", the "Client management" opens. 

Sending the E-mail Blast 026.png

A: Search, using the search bar, for the clients to whom the E-mail Blast must be sent. 

B: These are all the clients who will be part of the mailing list.

C: After searching for all the clients to whom the E-mail Blast must be sent at A, click on the Provisional mailing button.png button. 



Configuring the Mailing

After clicking on the Provisional mailing button.png button, this window opens, in order to configure the mailing. 

Sending the E-mail Blast 027.png

A: To learn how to configure this window, see this section. 

B: To learn how to configure the "Message" tab, see this section. 

C: To learn how to configure the "Subscriptions to list" tab, see this section. 

D: To learn how to configure the "Exclusions" tab, see this section.

E: After specifying all the necessary information, click on the "Button Check mark Confirm.png Confirm addition" button.



After clicking on the "Button Check mark Confirm.png Confirm addition" button, this window opens.

Sending the E-mail Blast 028.png

A: By clicking on the "Button Check mark Confirm.png Confirm" button, the mailing will go to the "E-mail Blast mailing management". You will then have to test the mailing and send the E-mail Blast". 

B: By clicking on the "Confirm and test mailing" button, a test mailing will be made and the mailing will go to the "E-mail Blast mailing management". To learn how to test a provisional mailing, click here.

C: By clicking on the "Confirm and send now" button, the E-mail Blast will automatically be sent to the recipients selected earlier. to learn how to send an E-mail Blast, click here. 



Testing the Mailing

After clicking on the "Confirm and test mailing" button of this window, the following window opens.

Sending the E-mail Blast 029.png

A: Enter the email address to which the test email must be sent.

NOTE: The address of the recipient specified when preparing the distribution list is entered by default.

B: After entering the email address to which the test email must be sent, click on the "Button Check mark Confirm.png Confirm" button.


After clicking on the "Button Check mark Confirm.png Confirm" button, this window opens.

Sending the E-mail Blast 030.png

This window confirms that the test email has been sent successfully. To close the window, click on the "Button Check mark Confirm.png Ok" button.


After performing the test, the mailing goes to the "E-mail Blast mailing management". To learn how to send the email, see this section. 


Performing the Mailing

After clicking on the "Confirm and send now" button of this window, the following window opens.

Sending the E-mail Blast 031.png

You must synchronize the subscriptions with the distribution list, prior to performing the mailing. To do so, click on the "Button Check mark Confirm.png Yes" button.

NOTE: By clicking on the "Button cancel.png No" button, ProDon will not send the E-mail Blast and will return to the "Add mailing" window.


Sending the E-mail Blast

After clicking on the "Button Check mark Confirm.png Yes" button, this window opens.

Sending the E-mail Blast 032.png

A: To send the E-mail Blast now, select this option, then follow points C and D.

B: This options allows you to plan the mailing of the E-mail Blast. To learn about the procedure, see this section. 

C: This checkbox must be checked to send the E-mail Blast. 

D: After selecting option A, and checking the checkbox at C, click on the "Button Check mark Confirm.png Confirm" button.


After clicking on the "Button Check mark Confirm.png Confirm" button, this window opens.

Sending the E-mail Blast 033.png

This window allows you to confirm the number of recipients. To confirm the indicated number, click on the "Button Check mark Confirm.png Yes" button.

NOTE: By clicking on the "Button cancel.png No" button, ProDon will not send the E-mail Blast and will return to the "Mailing confirmation" window. 


After clicking on the "Button Check mark Confirm.png Yes" button, this window opens.

Sending the E-mail Blast 034.png

This window confirms that the E-mail Blast has been sent successfully. To close the window, click on the "Button Check mark Confirm.png Ok" button.


After clicking on the "Button Check mark Confirm.png Ok" button, ProDon returns to the "Client management".


Planning the Mailing of the E-mail Blast

After clicking on the "Button Check mark Confirm.png Yes" button, this window opens.

Sending the E-mail Blast 035.png

A: This option allows you to send the E-mail Blast now. To learn about the procedure, see this section.  

B: To plan the mailing of an E-mail Blast, select this option, then follow points C and D.

C: This checkbox must be checked to plan the mailing of an E-mail Blast.

D: After selecting the option at B, and checking the checkbox at C, click on the "Button Check mark Confirm.png Confirm" button.


After clicking on the "Button Check mark Confirm.png Confirm" button, this window opens.

Sending the E-mail Blast 036.png

This window allows you to confirm the number of recipients. To confirm the indicated number, click on the "Button Check mark Confirm.png Yes" button. 

NOTE: By clicking on the "Button cancel.png No" button, ProDon will not send the E-mail Blast and will return to the "Mailing confirmation" window. 


After clicking on the "Button Check mark Confirm.png Yes" button, this window opens.

Sending the E-mail Blast 037.png

This window confirms that the E-mail Blast has been planned successfully. To close the window, click on the "Button Check mark Confirm.png Ok" button.


After clicking on the "Button Check mark Confirm.png Ok" button, ProDon returns to the "Client management".

To learn how to synchronize the status of the mailing once it is made, see this section. 

To learn how to view the mailing statistics, see this document.

Document name: ProDon:Sending the E-mail Blast
Version : 4.6.7.19


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