ProDon:Change user password

Change user password

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Introduction

In ProDon, it may be necessary to change the user's password or the SUPERVISOR password. Here's how to proceed these changes.

Change user password

There are 2 ways to change a user password: from the user's account or from the SUPERVISOR or admin account.

From the user's account

Go to the "File" tab of the main page of ProDon and click on the "Change Password" option:

Or, go to the "Configuration" tab of the main page, click on the "Users" option and select the user:

Then this window will open. Click on the "Set Password" button.

Then this window will open:
A: Enter the old password	B: Enter the new password
C: Confirm the new password

If everything is ok, this message will appear:

From an admin account or from the SUPERVISOR account

Go to the "Configuration" tab of the homepage, click on the "Users" option and select the user:

Then this window will open. Click on the "Set Password" button.

Then this window will open:
A: Enter the new password	B: Confirm the new password

If everything is ok, this message will appear:

Change the password of the SUPERVISOR account

Go to the "File" tab of the homepage of ProDon and click on the "Change Password" option:

Then this window will open:
A : Enter the new password	B : Confirm the new password

In the case the SUPERVISOR account password is lost or forgot

To start this procedure, someone will have to fill the document to do so. Then, the document will have to be sent back by a support request so that a written proof will be in possession of Logilys. Once this step complete, one of Logilys' technician will contact the person in charge of the organization to create the new password.

Click on this link to get to the document: Authorization letter

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Document name: ProDon:Change user password
Version : 5.0.3.1

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